Administrative Assistant
Company: Volunteers of America Los Angeles
Location: Pomona
Posted on: April 2, 2026
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Job Description:
About Us: VOALA Helping Our Most Vulnerable Change Their Life
Stories Volunteers of America is a non-profit human services
organization committed to serving people in need, strengthening
families, and building communities. VOALA provides a variety of
social services to Los Angeles area communities such as Head Start
programs, Upward Bound college prep programs, veterans? services,
homeless shelters, low-income housing program as well as drug and
alcohol rehabilitation. Learn more at www.voala.org. PAY RATE:
$20.70 - $21.79 Per Hour BENEFITS: VOALA offers competitive
medical, dental, vision and retirement benefits. JOB SUMMARY AND
PURPOSE The Admin Asst I provides general office support, and acts
as the office receptionist and telephone screener. Establishes and
maintains cooperative and harmonious working relationships with
program staff, workers, families of clients, business agencies,
office vendors, and general public. DUTIES AND RESPONSIBILITIES
General office duties Filing and assisting other office staff when
required. Prepares client and worker folders, record files, and
general filing of records and documents. Coordinates staff training
and administrative events. Participate and assist in organizational
functions and events. Database entry as directed. Orders office
supplies, type, create, and mail correspondence. Receptionist
duties Answers telephone, e-mails, and replies to questions
accordingly. Maintains informational and/or operational documents.
Establishes and maintains cooperative and harmonious working
relationships with program staff, workers, families of clients,
business agencies, office vendors, and general public. ESSENTIAL
FUNCTIONS: Services for this position must be provided on-site. As
a result, the position requires incumbents to report to work
on-site each day of active employment General filing Prepare client
and worker folders Restock supplies Receptionist for office Assists
with service hour billing Coordinates staff training and
administrative events Other duties as required and may be subject
to change MANDATED REPORTER As service providers to the
underprivileged and vulnerable in our community, all employees are
considered Mandated Reporters, and must report any instance of
physical or sexual abuse to proper authorities. Qualifications
REQUIREMENTS: Must be able to pass a fingerprint clearance,
background check, including criminal history, personal references,
employment and education verifications Ability to perform under
circumstances of possible emotional stress and conflicts dealing
with difficult, uncooperative, and potentially aggressive clients
as VOALA serves the neediest of the needy in our programs which may
include clients with homelessness, mental-illness, substance abuse,
recently released from incarceration and other challenges.
EDUCATION: High School Diploma or Equivalent EXPERIENCE: 2 years of
office and/or clerical experience; coursework or a formal degree or
certification in Business Administration or related discipline can
be combined with relevant experience to meet the time requirement
PREFERRED QUALIFICATIONS: Knowledge of nutrition practices and
allergy restrictions/food substitutions. Knowledge of CA driving
laws. Promotes nutrition curriculum, activities, and initiatives.
Bilingual English and Spanish (written and verbal). Associate of
Arts degree in Business Administration or Management Science.
(Years of experience may be substituted for the education
requirement on a year-to-year basis.) Volunteers of America is an
Equal Opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable
federal, state, or local law. This employer participates in
E-Verify as required by the federal government and will provide the
federal government with your Form I-9 information to confirm that
you are authorized to work in the U.S. If E-Verify cannot confirm
that you are authorized to work, this employer is required to give
you written instructions and an opportunity to contact Department
of Homeland Security (DHS) or Social Security Administration (SSA)
so you can begin to resolve the issue before the employer can take
any action against you, including terminating your employment.
Keywords: Volunteers of America Los Angeles, Anaheim , Administrative Assistant, Administration, Clerical , Pomona, California
