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Application Operations Engineer

Company: Ciber Global LLC
Location: Anaheim
Posted on: March 22, 2020

Job Description:

Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you ll collaborate with experts. You ll join successful teams contributing to our clients success. You ll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. Job Description The Application Operations Support Engineer works as part of a team responsible for end-to-end technical support of complex web based applications. The ideal candidate would be a trouble-shooting expert supporting operating systems, applications, performance monitoring and Middleware Stacks. An understanding of object oriented programming techniques would be a plus. The role will also interface with Enterprise Engineering, Software Delivery and Testing teams in a Dev-Ops environment. Responsibilities and Expectations Recognized as a subject matter expert in Linux and proficient in multiple operating systems, including OS performance monitoring, tuning, and troubleshooting. Recognized as a subject matter expert on at least one web server and application server technology, configuration, performance monitoring, tuning, clustering, and debugging. Experience with HTTP, TCPIP, SNMP and DNS. Has experience on one or more load balancer platforms. Acts as a liaison and manages the Dev-Ops process with project delivery teams. Part of 24x7x365 on-call rotation Able to interpret error messages from OS, Middleware stacks, Performance Management tools and applications to identify root cause and to restore service Demonstrates exceptional troubleshooting methodology. Demonstrate ability to independently triage highly complex system and application incidents. Able to evaluate new application requirements for operations best practices. Able to evaluate new system andor infrastructure solutions for technical feasibility against known requirements and standards. Effective at dealing with change Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance. Comfortable presenting issues to management as well as peers, both written and verbally in a concise fashion. Able to receive feedback in a constructive manner and consistently apply it to tasks. Able to create system and production documentation, adhering to organization standards. Evaluate existing monitoring stack, identify gaps, propose implement recommendations. Basic Qualifications 5-7+ years experience supporting andor deploying web-based products or services 3+ years Amazon AWS (Cloud) experience Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment. Able to interpret error messages from OS, Middleware stacks, Performance Management tools and applications to identify root cause and to restore service Able to independently triage highly complex system and application incidents - identify root cause, and drive issues to resolution Understand basic application design and dependencies for the applications the team supports. Able to create concise and accurate documentation for Level 1 staff for the resolution of simple to moderate incidentsissues. Ability to successfully operate in a highly matrixed organizational system where partnership and influence are key drivers of success. Has shown the ability to initiate change and act with integrity when tough decisions have to be made. Proven experience with system analysis and SDLC. Demonstrated strong analytical and problem solving skills to achieve business results. Ability to manage and prioritize multiple projects simultaneously. Excellent organizational, communication and time management skills. Demonstrated experience with performance managementmonitoring tools (CA Interscope, AppDynamics, Sitescope, Splunk)- from usage and implementation perspectives Basic understanding of database concepts - ability to write SQL queries, understand common DB problems. Basic understanding of Java operational concepts - threading, messaging, JVMGC tuning. Basic understanding of CICD. Basic understanding of computer networksInfrastructure - Firewall, Load Balancer, DNS, Routing, Switching Preferred Qualifications ITIL V3 Foundations Certified. Proven experience with JAVA programing debugging and trouble shooting. Problem Solving Certification. Required Education Bachelor's or Equivalent At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short Long Term Disability Insurance, and a variety of other perks. Ciber Global is an Equal Opportunity Employer MinoritiesFemalesGender IdentitySexual OrientationProtected VeteransIndividuals with Disabilities. Find a purpose Embrace emerging technologies, create inventive solutions and meet intriguing client challenges. Be a part of something bigger working on teams that make a difference and transform business. Move ahead No matter where you are in your career, you can work to move to the next level. You ll work hand in hand with top-tier talent and be part of a team focused on the technologies that lead the way to exciting technological changes.

Keywords: Ciber Global LLC, Anaheim , Application Operations Engineer, Engineering , Anaheim, California

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