Logistics Fleet Manager HD - Days Rotating
Company: CarMax
Location: Anaheim
Posted on: June 16, 2022
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Job Description:
Logistics Manager - Home Delivery About this job: CarMax rolled
out Home Delivery over the last two years, and this role will be
responsible for executing and expanding capabilities to ensure
today's customers can buy the vehicles they want in a way that
suits their lifestyle. The Home Delivery Logistics Manager, will be
the vital link between a customer's online buying experience and
their home delivery, providing an iconic car-buying experience.
What you will do - Essential Responsibilities Associate
Development: Directly manage territory Home Delivery Drivers
including the performance development, scheduling and training,
etc. Work with internal Home Delivery and fleet drivers to share
goals and strategy in local market Ensures positive associate
engagement and associate development through timely and effective
feedback, to include individual meetings, file reviews, performance
management, and the Annual Performance Review (APR) process
Executing day to day operational logistics functions: Directly
manage regional Home Delivery drivers including fleet safety within
the region 98% execution of appointment times, Bill of Lading
utilization as determined in each lane by the senior manager, dwell
time management Develop delivery routes and maintain contact with
drivers. Maintain a home delivery schedule throughout the day by
answering incoming calls Problem solve and exercise judgment to
make modifications to daily routes to accommodate the needs of
customers Cultivate strong relationships with the Alternative
Delivery Team, Regional Leadership, Local Logistics Managers, Store
Leadership, drivers and customers Monitor route changes or road
construction issues and work with drivers to establish new routes
for timely deliveries Champion and implement both company and store
initiatives for consistent execution, continuous improvement and
ensures team is trained on CarMax standards Utilize reports,
analyzes information, and monitors trends to identify opportunities
in the territory Monitors standard reporting for their territory to
determine priority level of moves. Communicate to key stakeholders
all pertinent information captured after all store visits,
conference calls, work groups and team meetings. Partners with
Logistics, Auction Services and Business Operations to produce
daily ship plan with staffing targets Partner with third-party
vendors to provide fleet coverage as needed Partner with Senior
store leadership to address operational constraints Responsible for
maintenance and repairs for all fleet equipment to include
scheduling and partnering with lease vendors Displays financial
responsibility Internal Fleet Management: Monitor ELD for
violations or safety concerns and provide feedback to Home Delivery
drivers. Coordinates with Background Screening and ensures all Home
Delivery drivers' USDOT qualification documents and USDOT
requirements are current and in compliance with USDOT regulations.
Work with CarMax telematics solution to measure fleet performance
Communicate KPIs to ensure service alignment & visibility to stores
Partner with Alternative Delivery Team, Technology, and Home Office
Logistics team to align performance and future needs.
Qualifications and Requirements Two + years managing a fleet,
required Bachelors degree preferred Strong communication skills
required (both oral and written) to act as principle point of
contact for the department. Multi-task in a high energy, fast-paced
work environment Speak, listen, and write effectively in dealings
with customers and associates across departments. Make independent
judgments regarding critical business decisions • Identify business
opportunities and suggest improvements Strong ability to evaluate
and negotiate all related department decisions while establishing
lane rates, delivery time frames, and acceptable timelines for
dispatching. Requires non-manual work that may require walking or
standing for extended periods of time. Flexible work hours with
shifts that will include nights, weekends, holidays. Must be
comfortable working in a combination of both office and outdoor
environment, including working at times in noisy and/or inclement
weather conditions Requires ability to travel 50% or as required.
Wears CarMax clothing (acquired through company) at all times
working in the store. Adhere to all CarMax policies including, but
not limited to, Attendance, Proper Recording of Time, Asset
Protection, EH&S (Environmental, Health & Safety), and
Standards of Professional Appearance. Internal Candidates:
Completion of MDP Required. CarMax is an equal opportunity
employer, and all qualified candidates will receive consideration
for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, genetic information, national origin,
protected veteran status, disability status, or any other
characteristic protected by law Date posted: 06/13/2022
Keywords: CarMax, Anaheim , Logistics Fleet Manager HD - Days Rotating, Executive , Anaheim, California
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