Shift Manager
Company: Raising Cane's
Location: Anaheim
Posted on: June 16, 2022
Job Description:
Overview:
GENERAL SUMMARY -The Shift Manager - He/she has the primary
responsibility for managing shifts; conveying the Cane's culture to
his/her Crewmembers and Customers; as well be a creative team
player who likes to work hard, have fun, and show sincere
dedication to Raising Cane's. He/she will be responsible for
upholding Raising Cane's standards for the Crewmember and Customers
experiences.
Responsibilities:
KEY RESPONSIBILITIES AND AREAS OF FOCUS :
- Operations Management- Deliver "What We Do" on each shift you
lead; at Raising Cane's "What we do" is serve the Perfect box,
Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage
company provided tools to run high performing shifts; be a hands on
working manager; execute key measures of shifts to include: monitor
cleanliness and maintenance of restaurant to assure Raising Cane's
standards are being meet in these areas; be a Customer advocate
communicating needs to Crewmembers to assure Customers satisfaction
during shift; responsible for restaurants performance on and off
scheduled shifts; -ensure all food orders are prepared to Raising
Cane's standards
- People Management- Coach and train Crewmembers on proper
Raising Cane's procedures on each shift; screen prospective
Crewmembers for applicants that match Raising Cane's job
qualifications; motivate Crewmembers to maximize their potential on
each shift; -assure Crewmember and Customer safety throughout
shift. Reports all risk management issues to General Manager;
support adherence to Raising Cane's uniform policy during
shift
- Business Management- Support -management on all areas that
impact the business to include: labor cost, -waste monitoring,
sales -and costs of goods; monitor management of daily cash
procedures; provides accurate inventory data and report all data to
General Manager; provides a sense of urgency when handling all
Crewmembers and customer situations
- Project Support- Supports all programs and initiatives during
the shift; support management of current Perfect Safety Box which
is Raising Cane's risk management program; and severe weather
practices; ensure are marketing tools are properly implemented;
report all new hire paperwork and separations in a timely
manner
Qualifications:
ADDITIONAL REQUIREMENTS: -The intellectual and physical demands
described below are representative of what must be met by
Crewmembers to successfully perform the essential functions of this
job. -Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
- Minimum of High School Diploma or equivalent required, some
College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially
Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull
heavy objects up to fifty pounds; kneel, bend or stoop, ascend or
descend stairs; reach and grasp objectsQUALIFICATIONS:
- Ability to lead, motivate, and empower the Cane's
Crewmembers
- Ability to align Crewmembers with Raising Cane's culture by
balancing hard work and having fun.
- Ability to manage basic tasks and the restaurant's
Crewmembers
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
Keywords: Raising Cane's, Anaheim , Shift Manager, Executive , Anaheim, California
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