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Director of Revenue Management

Company: Radisson Blu Anaheim
Location: Anaheim
Posted on: June 17, 2022

Job Description:

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it's how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team's talents.

Radisson Hotel Group Americas is proud to be one of the world's leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

To develop and implement congruent sales strategies utilizing market trends, data analytics and leveraging programs to enhance the revenue in the portfolio. Ensure compliance with sales & revenue programs and initiatives and expand the knowledge of our revenue generating teams.

Key Responsibilities

Develops and Implements Revenue Strategies for Managed Hotels (35%) :


-Leads development and implementation of total revenue processes, for both the sales & revenue teams to ensure an aligned overall revenue strategy for the hotel
-Partners with distribution, global sales, CRM and brand marketing teams to ensure compliance in processes, as well as develop strategies to maximize revenue
-Partner with global sales to ensure compliance with RFP and CCF processes and leverage relationships to maximize revenue
-Partners with hotel leaders to analyze market opportunities, evaluate sales results, and competition within the market
-Partners with hotel leaders to assess opportunities in group, transient and meeting and catering sales. Develops a mix of strategies to leverage opportunities across market segments, specific to each property'
-Assesses the effectiveness of total revenue strategies and partners with hotel leadership to make adjustments
-Participates in revenue and forecasting goals while monitoring and advocating activities to achieve them.
-Directs the distribution channel strategies for managed hotels, including: ensuring hotels maximize revenue by participating in all appropriate channels; evaluates GDS opportunities and works with hotels to incorporate appropriate strategies; ensures all managed hotels maintain accurate and competitive database in all distribution channels
-Anticipate market trends, develop and execute on strategies that will ensure success

Leads the OMH Sales & revenue teams (25%) :

-Motivate the teams to achieve goals, develops tools, training and resources, establish standards of productivity, evaluates results and coaches
-Assesses the strengths and gaps of sales and revenue teams - including evaluations, participation in key programs and initiatives, and allocates resources accordingly
-Develops training programs working the field education and taking advantage of the programs available at the corporate level
-Collaborates with the hotels to develop and share best practices
-Serves as the mentor and coach of the sales and revenue team

Develops and Directs the implementation of revenue enhancement and pricing strategies (20%) :

-Partners with the revenue optimization team to use the foundation of tools and processes to define strategic pricing activities for Managed Hotels, maximizing revenue and profitability
-Incorporates input from hotels, strategic alliances, Carlson Rezidor Hotel group corporate teams, competitive analysis and customer research to ensure appropriate strategies are in place
-Directs and provides ongoing evaluation/consultation for Managed Hotels revenue management practices in cooperation with new developments promoted with the Corporate Revenue optimization planning and development department
-Ensures revenue tools are being utilized as well as supports the filed team for implementation of the strategies at the field level.

Serves as the revenue enhancement, pricing and technical subject matter expert (20%)

-Continually monitors and analyzes competitive environment, makes suggested change to Managed Hotels revenue enhancement techniques as appropriate, and keeps corporate staff and individual hotels informed on the competitive approaches.
-Develop new or use existing Revenue Optimization department measurement criteria and process to track revenue enhancement performance of individual properties and of the managed portfolio as a whole.
-Analyzes forecasting and yield management tools in conjunction with revenue optimization
-Ensures that revenue enhancement framework and process are incorporated within Managed Hotels
-Monitors, analyzes and directs reporting on the revenue enhancement performance
-Represents the OMH sales and revenue organizations to internal and external constituents (industry organizations)

Requirements/Skills

-Minimum of 5-7 years' experience in Revenue and Sales leadership positions or hotels operations in a management capacity
-Experience managing multiple properties is preferred
-BS degree in business or related, MBA highly desired
-Strategic thinker that can draft successful road maps
-Strong total revenue skills including, selling value of our hotels, closing deals, building relationships, strong knowledge of pricing, yield management techniques, data analytics, mathematics
-Working knowledge of technical systems including automated pricing and yield management, online traction process (OLTP), CRS and GDS system familiarity preferred

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Keywords: Radisson Blu Anaheim, Anaheim , Director of Revenue Management, Executive , Anaheim, California

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