Operations Manager
Company: Western Exterminator Company
Location: Anaheim
Posted on: June 20, 2022
Job Description:
Operations Manager Benefits Start Day 1 for Full-Time Colleagues
- No Waiting Period! Are you passionate about Management? Looking
to build your career in an exciting industry and a growing world
class organization? Come see why so many of our team members
recommend us to their friends! Who are we? Western Exterminator
Company is proud to be a member of the Rentokil family of companies
in North America. We pride ourselves on being a trusted partner to
many of the world's leading brands across industries as diverse as
manufacturing, distribution, retail, food service, and hospitality.
We are extremely proud of our legacy of excellence and constantly
work to enhance the value and impact of our services.
ResponsibilitiesWhat do our Operations Managers do? Our Operations
Managers are responsible for training, leading and developing a
team of specialists. They help achieve sales and revenue goals,
client loyalty and retention, as well as ensure the team is
providing exceptional service to our clients. Additional management
duties include monitoring and adjusting scheduled appointments for
efficiencies, field routing, client QC audits, and account
management.Responsibilities include, but are not limited to;
- Manage daily operations of specialists with the goal of
providing superior customer service to our clients
- Offer direction to staff in all aspects of operations, service
and client care
- Responsible for managing basic financial performance of the
operations, including revenue growth and expense control
- Daily travel throughout territory visiting with clients,
assisting specialists, and partnering closely with the sales team
on business development
- Able to work a flexible schedule, including early mornings and
weekend work when needed
- Submit weekly, monthly and yearly reports, as requiredWhat do
you need?
- Bachelor's degree (preferred but not required)
- 3-5 years in a management role with emphasis in customer
service
- Success in training, mentoring and coaching service
professionals
- Must have excellent verbal and written communication
skills
- Previous experience in a route-oriented, service environment a
plus
- Ability to obtain and maintain licenses/certificates as
required by federal, state and local regulations
- Must pass pre-employment background screen and drug test
- Must possess a valid driver's license and pass motor vehicle
record searchWhy Choose Rentokil? A career with Rentokil is exactly
that - a professional trajectory filled with opportunity. We pride
ourselves on being a world class team that rewards high
performance. We offer competitive pay on a bi-weekly pay schedule
and many of our roles offer incentives based on performance and
providing exceptional customer experience. Below you'll find
information about some of what Rentokil North America has to offer.
All Full-Time Colleagues qualify for the following and Part-Time
Colleagues qualify for most benefits when they meet certain
criteria.
- Professional and Personal Growth:
- Robust Paid Training & Professional Development Path
- Opportunity to grow - We love to promote from within!
- Fantastic Tuition Reimbursement benefits & Scholarship Programs
(for FT Colleagues)
- Wellness:
- Excellent Health benefits including Medical, Dental, Vision,
and Life Insurance with no waiting period. Full-time colleagues are
eligible to begin enrollment immediately upon hire with benefits
starting day 1!
- Access to Flexible Spending Accounts for Healthcare or
Dependent Care Expenses
- Outstanding Company-Paid Short Term Disability
- Access to Long-Term Disability Insurance
- Wellness Reimbursement Program
- Employee Assistance Program that offers services such as free
counseling services, will preparation, discounts to health clubs,
and other benefits
- Company-paid sick time
- Savings & Retirement:
- 401(k) retirement plan with highly-competitive company-matching
contributions
- Holiday Savings Club option with company-matching funds
- Employee Discounts (includes many offerings, including
cellular/mobile service, health clubs, and more)
- Work-Life Balance:
- Vacation Days & sick days
- Company-Paid Holidays & Floating HolidaysWe are looking for
individuals who want to make a difference where our customers live
and work. Is that you? Additional InformationRentokil North America
is a Drug-Free Workplace Rentokil North America is an equal
opportunity employer with a commitment to equality in every aspect
of employment. As we expand, we are focused on building a
foundation of diverse talent and equality in all areas of our
workforce. All qualified applicants receive equal consideration,
regardless of race, gender, sexual orientation, religion,
ethnicity, national origin, veteran status, or disability.Link to
Federal employment poster:
- - Revised November 2009
- - Revised November 2009Pay Transparency Nondiscrimination
Provision
Keywords: Western Exterminator Company, Anaheim , Operations Manager, Executive , Anaheim, California
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