General Sales Manager
Company: ADT
Location: Anaheim
Posted on: June 22, 2022
Job Description:
Company Overview: At ADT, we've been in the business of helping
save lives for more than 145 years. As the number one smart home
security provider serving residential and business customers, our
people are our most important asset. Headquartered in Boca Raton,
FL and at more than 200 locations across North America, our
employees help empower our customers to live more secure and
confident lives. Join our team and help us protect what matters
most. For more information, visit www.adt.com or follow us on
Twitter, LinkedIn, Facebook and Instagram. Position Summary: The
General Sales Manager supports the strategy, development and
execution of the regional business plan and human capital strategy
for sales channel(s) for assigned territory. The GSM is accountable
for developing action plans to meet or exceed sales goals for their
area. He/she must be adept at building engagement and alignment
through strong people leadership, including exceptional talent
development, and effective communication and collaboration. He/she
will collaborate and input with other RSDs, GGMs, sales managers
and functional leadership to support growth and development of
sales teams in the territory. - - Position Responsibilities: -
FUNCTIONAL
- Mentor, drive and support sale managers in territory driving
productivity and sales performance objectives for the
business.
- Provide support for continued Sales Rep productivity evolution
in initiative creation, implementation, and management of execution
efficiency to include lead dispositioning, sales performance
dashboard analysis, use of model sales call and other productivity
programs.
- Execute operating efficiencies and dynamics for successful
sales programs and processes. Ensure consistency in field sales
process/ lead management, and SGL activities.
- Monitor competitive activities within territory and collaborate
with sales managers, GGMs, RSD and Sales Support to recommend and
implement tactical defenses.
- Assist in creating and launching new products, services,
programs to satisfy market demands and take advantage of new market
opportunities.
- Collaborate with Operations, RSDs, GGMs, and the other Business
Units to deliver the best solutions to our employees and customers
to increase acquisition, decrease attrition, reduce Subscriber
Acquisition Cost (SAC), Cost to Serve (CTS) and deliver flawless
service.
- Partner with operations to ensure successful installation and
maintenance of products and services to meet customer needs.
- Recommend innovative solutions and demonstrates strong
commitment for ADT to continue improving the customer experience,
while fostering a culture that demonstrates ADT's responsibility to
its employees, community and our mission of creating customers for
life. LEADERSHIP
- Drive results by leading by example, building strong
relationships, and influencing teams of frontline sales managers.
Providing clarity of vision and expectations for execution; role
modeling effective coaching and performance feedback, prioritizing
resources; and facilitating alignment of the teams.
- Support execution of a strong talent management plan including
talent assessment, selection, empowerment, coaching, motivation and
retention of top talent; builds and develops succession plans and
pipeline of talent.
- Cultivate employee engagement and positive employee relations
environment through robust and regular employee communications,
performance feedback, reward and recognition culture, and focused
employee development.
- Employ a diverse and creative communications framework to align
managers, reps, sales support and ops teams and generate
understanding and commitment to achieving the business plan.
MANAGEMENT
- Participates in forecasts and budgets for Area; provides
regular reporting and communication to RSD and other key
stakeholders.
- Ensures compliance and the highest ethical standards in all
processes, ensure all employees have safe environment. Education:
- 4-year college degree in business administration, marketing,
sales or other related field of discipline or equivalent experience
Experience:
- Minimum 5-7 years of sales and sales management experience
- At least 2 years of experience in leadership sales or marketing
roles with proven successful track record in meeting sales
objectives
- Assessing, coaching, and developing talent and managing
multi-disciplinary organizations
- Establishing business direction and executing strategy
development and implementation
- Leading a significant business unit of similar size; scoping,
designing, and implementing business solutions to build/grow a
market
- Influencing business decisions in a highly matrixed
organization
- Exceeding predetermined revenue, share, and customer obsession
objectives - ADT LLC is an Equal Employment Opportunity (EEO)
employer. We are committed to having a diverse and inclusive
workforce and do our best to foster a culture and environment where
every employee feels valued. Our goal is to serve our customers and
help save lives. We can achieve this goal when we have the best
talent working in an environment where employees feel included and
recognized. Visit us online at jobs.adt.com to learn more.
Keywords: ADT, Anaheim , General Sales Manager, Executive , Anaheim, California
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