Licensed Vocational Nurse Service Coordinator - Palliative Direct
Company: St. Joseph Health
Posted on: January 10, 2022
We are looking for a Licensed Vocational Nurse Service
Coordinator for Palliative Direct at Home Health Network.
Location: Anaheim, CA
Work Schedule: Full time - 80 Biweekly Hours
Shift: 8-hour, Days
The Service Coordinator, LVN, is responsible for weekend Intake of
new referrals and the coordination and scheduling of home health
services in collaboration with the Clinical Manager. The Service
Coordinator, LVN, distributes accurate patient information to
assigned staff, enters clinical staff schedules timely and
accurately into the computer daily, prints schedules and pending
lists, and responds to K-mail communication notes.
Supports answering service by responding to clinical questions from
Processes new referrals from e-fax.
Verifies benefits, and submits/obtains insurance authorization.
Enters patient schedules into EMR on a daily basis per clinical
staff determined frequency and duration.
Reviews daily schedules for each discipline and verifies schedules
are accurate with assigned staff.
Utilizes available staff in most efficient manner in collaboration
with Clinical Manager, while being mindful of the agency's
productivity requirement, and staffing accordingly.
Assists Clinical Manager in assigning designated disciplines to new
cases, entering first visit into computer.
Schedules staff to patient visits according to area, skill level,
continuity of patient care and staff availability.
Staffs all visits in accordance with visit frequency and
authorization. Reports to Clinical Manager or Director any visit
discrepancies and obtains orders.
Notifies team members of discharged, expired and hospitalized
Verifies all discharges are entered correctly in computer.
Faxes weekend/holiday schedule to triage nurse, care managers per
protocol, and provides copy to Clinical Manager.
Responds to patient/MD/customer calls pertaining to visit time,
assigned staff, and takes messages in a customer service based
Supports Clinical Manager with phone coverage, takes MD orders and
writes a verbal order, reports all new orders to Clinical Manager
and pertinent team members.
Assists Clinical Manager with verification of documentation or
orders in EMR.
- Coordinates ordering and faxing medical supply
Effective communication skills (verbal and written).
Good understanding of computer software and can easily adapt to
Ability to follow Agency's policies and applicable laws.
Ability to respond to common inquiries or complaints, regulatory
agencies or members of the business community.
Flexibility to adapt to new and changing situations.
Demonstrates customer service skills.
- Data entry skills.
Minimum Position Requirements:
Education: Education to meet certification, license or registration
Experience: 6 months experience in a health care setting.
Current California LVN license.
Current CA driver's license.
Proof of auto liability insurance.
- Current Basic Life Support.
Preferred Position Qualifications:
Experience: Experience in hospice or home health.
Providence Home Care is a trusted leader in home health, hospice
and infusion pharmacy, helping clients throughout Orange County,
Los Angeles County and the Inland Empire receive the quality care
they need in the comfort of their home. We are guided by our core
values of compassion, dignity, justice, excellence and integrity in
everything we do, and dedicated to restoring the health and
well-being of clients and families at all stages of life's
Providence Home Care provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability or
genetics. In addition to federal law requirements, Providence Home
Care complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the
company has facilities. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training.
Keywords: St. Joseph Health, Anaheim , Licensed Vocational Nurse Service Coordinator - Palliative Direct, Healthcare , Anaheim, California
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