Direct Care Supervisor - Behavioral Health 619
Company: Telecare Corporation
Location: Anaheim
Posted on: November 16, 2023
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Job Description:
Description Telecare's mission is to deliver excellent and
effective behavioral health services that engage individuals in
recovering their health, hopes, and dreams. Telecare continues to
advance cultural diversity, humility, equity, and inclusion at all
levels of our organization by hiring mental health peers, BIPOC,
LGBTQIA+, veterans, and all belief systems.
Telecare Palmview House in Anaheim, CA - Enhanced Behavioral
Supports Homes (EBSHs) are adult residential facilities. EBSHs
provide 24-hour non-medical care in a homelike setting to
individuals with developmental disabilities with challenging
behaviors who require additional supports, staffing, and
supervision. The homes have unique characteristics and offer
person-centered planning, positive behavior supports,
trauma-informed care, and other services and supports which are
beyond what is typically available in other community-based
homes.
Full Time Position
Expected starting wage range $26.33 - $32.53 - Telecare applies
geographic differentials to its pay ranges. The pay range assigned
to this role will be based on the geographic location from which
the role is performed. Starting pay is commensurate with relevant
experience above the minimum requirements.
POSITION SUMMARY
Under the supervision of the Program Administrator, supervise
assigned staff and provide rehabilitative support services for
adults with developmental disabilities and behavioral
challenges.
ESSENTIAL FUNCTIONS
* Demonstrate the Telecare mission, purpose, values and beliefs in
everyday language and contact with the internal and external
stakeholders
* Supports Administrator by sharing 24-hour on call
responsibilities as scheduled; Requires carrying program cell phone
and being first contact for program support during scheduled on
call shifts; Must be available to come to program within 30 minutes
in case of emergency
* Supervises assigned Direct Care Leads and Direct Care Staff,
including providing coaching, discipline and performance
reviews
* Provides coverage for the Administrator role as needed for PDL,
meetings, etc. This coverage may include:
o Implementing Telecare and program policies and procedures,
ensuring staffing and scheduling is aligned with contract and
regulations, coordinating services with program's independent
contractors
o Serving as liaison between program and Regional Center,
Telecare's Corporate office, families, and other relevant
stakeholders including coordination with additional Telecare Team
members during announced and unannounced visit for regulatory
agencies and internal quality reviewers
o Providing program staff with supervision and disciplinary action,
completing performance evaluations, and direct the administrative
functioning of the program
* Participate as a member of a multi-disciplinary treatment team
and assist in the evaluation and assessment, treatment planning,
and discharge planning for each member served
* Provide direct care, training and supervision to the member
served as prescribed in the individual IPP and provided for in the
Program Design and Training Schedule
* Comply with program policies and regulations. Comply with local,
state, and federal regulatory standards
* Provide for the physical care, training, supervision and
recreation of members served
* Be familiar with each member served IPP goals, objectives and
methods for achieving these goals and objectives.
* Promote special and individual events for the member served
(birthdays, dances, community outings, cultural celebrations,
etc.)
* Assist member served with habit training, maintenance of a
well-groomed appearance, and maintenance of beds, clothing and
living areas in a clean and orderly manner
* Work with Regional Center, workshop staff, and others to provide
a comprehensive program for the member served
* Assist and encourage the member served in developing
self-reliance in activities of daily living
* Administer treatments and special diets as ordered by
physician
* Assist residents to take self-administered, prescribed
medications
* Attend member served conferences as may be required
* Assure that each member served receives substantial and
appropriate attention daily
* Be continuously ready to assist member served in areas of
need
* Must assist with restraint of members served in the event of
assaultive behavior and pass assault crisis/crisis prevention
training
Duties and responsibilities may be added, deleted and/or changed at
the discretion of management.
Position requires transporting Members in own personal vehicle and
program van (acceptable driving record and vehicle inspection for
safety). Position requires driving for company business such as
trainings, offsite meetings, etc.
QUALIFICATIONS
Required:
* High School Graduation or G.E.D.
* Two (2) years' experience providing direct care to individuals
with developmental disabilities with challenging behavior service
needs, at least 1 of these years must be working with adult
individuals
* Board certified as a Registered Behavior Technician within 60
days of initial employment or be a Qualified Behavior Modification
Professional
* Must have, or obtain within 60 days, an Adult Residential
Facility (ARF) Administrator certificate issued by the California
Department of Social Services
* Must have, or obtain within 60 days, a Residential Services
Orientation certificate through a Regional Center
* Prior experience in a mental health setting
* Within one year of employment, all direct care staff shall
complete both segments of Direct Support Professional (DSP)
competency-based training course including the competency tests or
pass the department-approved challenge tests applicable to both
training segments. Proof of prior successful completion of both
training segments and competency exams will meet this
requirement
* Must be at least twenty-one (21) years of age
* Must be CPR, CPI and First Aid certified (hands-on course) on
date of employment or prior to providing direct client care and
maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful
completion and receipt of acceptable results of the applicable
post-offer physical examination, 2-step PPD test for tuberculosis,
acceptable criminal background clearances, excluded party
sanctions, and degree or license verification. Position requires
driving, valid driver license, a motor vehicle clearance and proof
of auto insurance is required at time of employment and must be
maintained throughout employment. Additional regulatory,
contractual or local requirements may apply.
Preferred:
* Direct Care Staff speak the language of the people they
support
SKILLS
* Ability to deal effectively with a wide variety of personalities
and situations requiring tact, poise, friendliness, and
sensitivity
* Ability to maintain integrity and confidentiality regulations
regarding client information and records
* Must be able to communicate well in English, both verbally and in
writing
* Ability to communicate verbally by phone in English
PHYSICAL DEMANDS
The physical demands here are representative of those that must be
met by an employee to successfully perform the essential functions
of this job.
The employee is occasionally required to sit, bend, squat, kneel,
crawl, climb and lift and carry items weighing 50 pounds or less as
well as to frequently walk, stand, twist, reach and do simple and
power grasping. The position requires manual deviation, repetition
and dexterity and to occasionally drive and be exposed to uneven
walking ground as well as Hazardous Exposure (Blood Borne
Pathogens, Hospital Waste, Chemical & Infectious). Visual
requirements include computers and books exposure.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and
applicants employed with Telecare in the previous 12 months would
not be eligible. Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Telecare Corporation, Anaheim , Direct Care Supervisor - Behavioral Health 619, Healthcare , Anaheim, California
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