Loss Prevention Supervisor - Marriott Hotels - (21013616)
Company: Marriott International
Location: Anaheim
Posted on: February 24, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. Inn at the Mission San Juan Capistrano
Autograph Collection located at 31692 El Camino Real, San Juan
Capistrano, CA is hiring a Loss Prevention Supervior.
Responsibilities include: Patrol all areas of the property; secure
rooms; assist guests with room access. Conduct emergency response
drills, daily physical hazard/safety inspections, investigations,
interviews, and key control audit. Monitor Closed Circuit
Televisions and alarm systems. Authorize, monitor, and document
access to secured areas. Assist guests/employees during emergency
situations. Respond to accidents, contact EMS or administer first
aid/CPR as required. Gather information and complete reports.
Maintain confidentiality of reports/documents, release information
to authorized individuals. Defuse disturbances in accordance with
company policies and procedures. Resolve safety hazard situations.
Handle all interruptions and complaints. Escort unwelcome persons
from the property. Ensure compliance with alcoholic beverage
control laws. Call for assistance using proper code responses.
Provide proper paperwork to employees. Assist management in
training, motivating and coaching employees; serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open
Door Policy process. Follow all company policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests service needs; thank guests with
genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. In addition, some states may
have additional licensing/registration requirements to be
considered for this position. Read and visually verify information
in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Enter
and locate work-related information using computers and/or point of
sale systems. Move at a speed required to respond to work
situations (e.g., run, walk, jog). Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors. Apply now
at: https://jobs.marriott.com/marriott/jobs/21013616?lang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Anaheim , Loss Prevention Supervisor - Marriott Hotels - (21013616), Hospitality & Tourism , Anaheim, California
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