Customer Service Call Center-Remote opportunity
Company: Lkq Corporation
Location: Anaheim
Posted on: May 4, 2022
Job Description:
Job Summary: Communicate directly with distribution centers and
customers to ensure accuracy in documentation, information, and
services. Essential Job Duties:
- Handle phone and emails from customers.
- Call center functions to provide quality customer service.
- Ensure the company establishes and maintains constant
communication with customers.
- Understanding of eBay and eCommerce sites (i.e.
LKQonline.com)
- Knowledgeable on all aspects of product inventory, data entry,
invoicing, cancellations, credits, and customer service
inquiries.
- Communicate directly with distribution centers and customers to
ensure accuracy in documentation, information, and services.
- Generate sales from online leads.
- Assumes other duties as assigned. EDUCATION AND/OR EXPERIENCE:
High School graduate required. KNOWLEDGE/SKILLS/ABILITIES: Must
have good written and verbal communication skills along and the
ability to work well with others. Must have good customer relations
skills. MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key
calculator, multi-user telephone system, copier, fax machine, and
Microsoft Office software. PHYSICAL DEMANDS AND WORKING CONDITIONS:
This position requires sitting, standing, bending, and lifting.
Must be physically able to lift boxes weighing approximately 30
lbs. Must have the ability to work under conditions of frequent
interruptions and be attentive to details.
Keywords: Lkq Corporation, Anaheim , Customer Service Call Center-Remote opportunity, Hospitality & Tourism , Anaheim, California
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