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Company: Radisson Hotel Grou
Location: Anaheim
Posted on: June 15, 2022

Job Description:

With eight individual brands and more than 1,500 hotels internationally, Radisson Hotel Group Americas is one of the largest, most dynamic hotel groups in the world. Our portfolio includes Radisson Collection, Radisson Individuals, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.At the heart of Radisson Hotel Group is our brand promise, Every Moment Matters. More than our signature, it is simply how we do business and who we are at the core. We strive to provide a meaningful employment experience with a focus on developing our team's talents because we believe our people are the center of our success. Your next opportunity starts here. Join a team of moment makers today!Position DescriptionStylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale hospitality. Stunning world class design and service.Key ResponsibilitiesFollowing standards and procedures to provide timely, accurate, and friendly service by:Ensuring the opening checklist is completed and that the restaurant is prepared for openingIn the absence of a host, reviewing reservations, establishing a floor map for smooth seating, and assigning server sectionsAssuring staff is aware of beverage specialsObserving customers as they enter the restaurant and assure they are greeted promptly and properly and seated in a friendly mannerMonitoring and observing guests' dining experience, ensuring guests are satisfied with the food and serviceResponding promptly and courteously to any requestsBeing available to fill in as needed to ensure the smooth operation of the lounge and restaurantTaking beverage orders from guests and serversPreparing and serving alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipesPresenting drink menus, making recommendations and answering questions regarding beveragesUp selling drink specials and food items as directed by managementLearning the names of patrons and personally recognizing regularsRecording drink orders accurately and immediately into the Point of Sale systemAccepting guest payment, processing credit card charges and making change (if applicable)Washing and sterilizing glassware and bar tools/utensilsPreparing garnishes for all drinks and ensuring freshness, labeling and properly rotating of product.Maintaining bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beveragesClearing and resetting tables in the bar areaMaintaining cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areasReceiving and serving food orders to guests seated at the barReporting all equipment problems and bar maintenance issues to restaurant managerWashing glasses and dishes in the absence of the dishwasher and/or as directed by the managerEnsuring the bar is ready for the next shift including completing all necessary cleaning duties, ensuring the bar is up to health code in all respects and checking out with a manger before leavingAssisting the restocking and replenishment of bar inventory and suppliesCompleting all side-work dutiesDropping cash in the end shift drop boxAbiding by legal standards and TIPS alcohol training guidelines for alcohol service to guestsWorking as a team member to maintain pleasant work environment:Maintaining positive inter-departmental relationships with the hotel and with outside vendorsFollowing the Carlson Attendance PolicyReporting to work dressed according to Carlson Grooming StandardsCreating 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates fulfillment of our service standards, genuine hospitality and exceeding guest expectations:Giving personal attention, taking personal responsibility and using teamwork when providing guest serviceListening, apologizing with empathy, finding a solution and following through when resolving guest problemsProviding Yes I Can! genuine hospitality and teamwork on an ongoing basisAssuming the responsibility to notice when the guest is not satisfied and using good judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforming other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to our guestRequirements/SkillsMinimum two restaurant/lounge bartending experience, preferably in a hotel or upscale environmentHigh school diploma requiredStrong oral and written communication skillsCandidate must have exceptional people skills with the ability to build trusting relationshipsOrganizational, time management skills and the ability to network within the business arena, a must haveKnowledge of local, state and federal liquor laws and regulationsAbility to multitask and work well under pressureBasic computer skills in Microsoft Office Suite and have worked with a Point of Sale systemPhysical DemandsLong hours are sometimes required, ability to work flexible scheduleAbility to stand for long periods of timeAbility to lift 25 pounds on a regular basis and push or pull up to 75 poundsGood manual dexterity for the use of common office equipmentWe are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Keywords: Radisson Hotel Grou, Anaheim , Bartender, Hospitality & Tourism , Anaheim, California

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