Training & Culture Specialist - Hybrid - Orange County, CA

Company: Pan American Properties
Location: Tustin
Posted on: February 17, 2026

Job Description:

Job Description Job Description Job Title: Training & Culture Specialist Location: Hybrid – Orange County, CA Department: Operations Reports To: Operations Manager Experience Level: 2-3 years Salary Range: $80,000-$95,000 Employment Type: Full-Time Schedule: 8:30am - 5:00pm; Monday - Friday Position Overview Pan American Properties, Inc. is seeking a Training & Culture Specialist to play a critical role in developing our people, strengthening operational consistency, and reinforcing our company culture. This position goes beyond traditional training. You will serve as a visible partner to teams across the organization—helping translate strategy into daily practice while reinforcing our core values: Integrity, Collaboration, Excellence, Innovation, and Respect. The ideal candidate blends process discipline with people-centered leadership. You are thoughtful, adaptable, and steady—someone who brings clarity to systems, builds trust through consistency, and helps teams grow with confidence. How We Work at Pan American (Read Carefully) Pan American is a fast-moving, operationally complex organization. We value clarity, follow-through, and visible ownership. This role requires comfort operating in real-world environments—active properties, field teams, evolving systems, and changing priorities. Key Responsibilities The below list is non-exhaustive and intended to give a general, broad overview of key responsibilities: Deliver hands-on training for core platforms including Rent Manager, Salesforce, Corrigo, and related systems Lead onboarding for new hires across departments, ensuring role clarity and cultural alignment Design, document, and maintain scalable training materials, SOPs, and digital learning resources Embed system training and standardized processes into daily operations Serve as a culture builder by reinforcing company values, norms, and people-first standards Partner with managers to support performance follow-through, feedback loops, and adoption Maintain strong visibility and accessibility through in-person site visits and team engagement Champion the user experience by simplifying systems and improving process clarity Collaborate on software optimization initiatives and user testing efforts What Success Looks Like · Turning ideas into action, not just recommendations Turning ideas into action, not just recommendations Following through consistently—even when work is repetitive or unglamorous Being present, visible, and engaged with teams in person Bringing structure to ambiguity and calm to change Clarify ownership by emphasizing outcomes (adoption, consistency, follow-through), not just support or participation Within 90 Days Fully embedded in core systems and processes Trusted presence with managers and field teams Onboarding experience stabilized and consistent · Within 6–12 Months Training materials and SOPs are current, usable, and adopted Employees rely on this role for clarity and consistency Measurable improvement in onboarding, training completion, and system adoption Culture expectations are visible, reinforced, and consistently applied Skills & Experience Experience in property management or real estate operations not required, but preferred Working knowledge of systems such as Rent Manager, Salesforce, and Corrigo Tech-forward with a solutions-oriented mindset Strong documentation and process development skills (SOPs, LMS experience a plus) Comfortable working independently and cross-functionally Willing and able to travel locally for on-site training Consistent, reliable, and detail-oriented with strong follow-through Ideal Candidate Profile This role requires the incumbent to be comfortable both giving and receiving direct, respectful feedback in service of maintaining a low-drama, high-standards culture. Additionally, the ideal candidate profile is as follows: Presence & Professionalism Confident yet approachable Calm, truthful, and supportive Observant and adaptable in dynamic environments Patient and composed under pressure Builds trust and credibility through quiet competence Humble, grounded, and service-oriented Communication Style Clear, concise, and thoughtful communicator Supportive but firm when needed Engaging and confident presenter Collaborative and proactive across teams Strong listener with a people-first approach Tech-savvy and effective across digital platforms Leadership Ability Takes ownership and initiative Leads by example without formal authority Acts as a servant leader and team unifier Guardian of process, standards, and documentation Trusted cross-functional partner Emotionally intelligent (EQ) and highly visible in person Drives results through influence and partnership Culture Building & Capacity Promotes accountability, clarity, and high follow-through Serves as a culture stabilizer who reduces friction and promotes alignment Operates with a low-drama, high-dependability mindset Champions the belief that process empowers people Able to pivot and adapt as needs evolve Reinforces consistent learning habits and behaviors Bonus Qualifications Experience launching or managing a Learning Management System (LMS) Why Join Pan American? At Pan American Properties, Inc. we are intentional about how we build systems, support people, and scale responsibly. Our culture is grounded in Integrity, Collaboration, Excellence, Innovation, and Respect, and this role plays a key part in bringing those values to life every day. Pay & Benefits $80,000 - $95,000/Annually (depending on experience) Medical, Dental, Vision, FSA/HSA 401(k) with Employer Match Upon Vesting Paid Time Off (Vacation, Sick, Holidays, Bereavement) Training and Growth Opportunities Hybrid Work Arrangement (Corporate Office Located in Tustin, CA) ??????? Required Background Screening A thorough background check and drug screening will be conducted prior to placement. A conviction may not necessarily disqualify you from employment. *Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. Powered by JazzHR EQ6s8u4c9P

Keywords: Pan American Properties, Anaheim , Training & Culture Specialist - Hybrid - Orange County, CA, IT / Software / Systems , Tustin, California