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Implementation Specialist

Company: Vaco Technology
Location: Anaheim
Posted on: August 1, 2020

Job Description:

Implementation Specialist Location Anaheim, CA What You Need 2 years experience in information technology or help desk Strong project management skills Strong analysis and critical thinking skills Deadline and detail-oriented Strong leadership qualities Proficient in computer technology including Word, PowerPoint, Excel Excellent verbal and written communication skills Strong customer service and social skills Ability to multi-task, organize work, prioritize, and determine what work needs to be done, and by when Proactive and enthusiastic about delivering positive results Understand IoT technologies, products installation and using requirements What You Will Be Doing Plan and implement large IT projects Direct and lead the work of technical staff Evaluate new IT strategies and procedures Ensure deadlines and cost targets are met Maintain required project documentation Serve as a liaison between business and technical aspects of projects Create handbooks and online help section to accompany software Provide technical support throughout the duration of the implementation Help clients install new software and teach employees how to use it Post Sales interaction should include deploy products, installation arrangement, clients follow-up, troubleshooting On site work inspection and customer training as request Document understanding of requirement, timelines for installation and requests for customer site preparation conformance. Make suggestions regarding workflow process improvements for proposed solutions. Coordinate inside teams to serve our customers from different perspective Document customer requirements and obtain approvals Rapid resolution of customer concerns Project timeline and task management Research, resolve, and respond to end-user issuesproblemsquestions during the implementation phase Act as product liaison for major products, working with other departments to solve technical issues as needed Acquire and maintain knowledge of relevant product offerings, current support policies, and methods of support delivery in order to provide technically accurate solutions to users

Keywords: Vaco Technology, Anaheim , Implementation Specialist, Other , Anaheim, California

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