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Director of Operations

Company: Motive
Location: Anaheim
Posted on: September 12, 2020

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Operations Full Time Anaheim, CA, US

30+ days ago Requisition ID: 1060

Scope:

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Service Department. Ensure safe and efficient operations.

Responsibilities:

Responsibilities:

· Recruit, select, train, assign, schedule, coach, counsel and discipline employees

· Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

· Plan and review compensation actions; enforcing policies and procedures

· Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

· Forecast requirements; schedule expenditures; analyze variances; initiating corrective actions

· Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

· Analyze process workflow, employee and space requirements and equipment layout; implement changes

· Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

· Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

· Accomplish operations and organization mission by completing related results as needed

· Meet or exceed operations labor budget expectations

· Manage staff levels, wages, hours, contract labor to revenues

· Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

· Responsible for all aspects of vehicle and heavy equipment rentals

· Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

· Manage relationships with key operations vendors

· Track vendor pricing, rebates and service levels

· Review and approve all operational invoices and ensure they are submitted for payment

· Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. This includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

· Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

· Work closely with the management team to set and/or implement policies, procedures and systems and to follow through with implementation.

· Communicate all operating policies and/or issues at department meetings

· Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

· Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations

We provides equal opportunity to all employees on the basis of individual qualification without regard to race, sex, religion, color, age, national origin, physical and mental disability, genetic information and history, sexual orientation, or other category protected by state or federal law. Our Company does not discriminate in the recruitment, hiring, compensation, promotion, transfer, benefits, or any other condition of employment.

Successful candidates will be required to submit to a criminal background check.

Keywords: Motive, Anaheim , Director of Operations, Other , Anaheim, California

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