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Director of Operations

Company: Residential Design Services
Location: Anaheim
Posted on: September 16, 2020

Job Description:

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization

Category Director

Location Anaheim Corporate Office & Design Center

Position Director of Operations

Description SUMMARY:

The primary responsibility of the Director of Operations is to plan, direct and coordinate the operations of an RDS Southern California region. This position is responsible for ensuring and improving the performance, productivity, efficiency and profitability of each segment in the region's divisional operations through the provision of effective methods and strategies.

Position Requirements RESPONSIBILITIES:

Coordination and Supervision - Coordinate, support, manage and monitor the workings of various managers and departments within the Division.

Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

Human Resources - Plan the use of human resources. Assist HR to organize the recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

Production - Coordinate and monitor the work of various departments involved in production, installation, warehousing, and distribution of goods. Monitor performance and implement improvements. Manage quality of service and quantity of employee productivity. Manage the maintenance of equipment and machinery. Provide technical support where necessary.

Communication - Facilitate and coordinate effective communication practices between all operational departments. Ensure all departmental employees are actively practicing and improving their communicating skills and closing the loop.

Third Party Relations: Ensure that standard procedures are followed when third parties are hired to perform labor. Also, the manager needs to ensure that the necessary administrative and legal formalities are completed. Lastly, the manager ensures that the third party properly executes the agreed terms and conditions.

Financial – Develop an operational plan based on the strategic plans of the company. Review the division’s financial statements and data with executive management. Utilize data to align with the operational budget. Control inventory.

Strategic Input – Works directly with Regional VP to assist in the development of strategic plans for operational activity. Implement and manage operational plans.

COMPETENCIES, SKILLS AND ABILITIES

Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others and maintaining them over time.

Resolving Conflicts and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.

Developing and Building Teams -- Encouraging and building mutual trust, respect, and cooperation among team members.

Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Monitoring and Controlling Resources -- Monitoring and controlling resources and overseeing the spending of money.

Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Provide Consultation and Advice to Others -- Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks.

DIRECT REPORTS

Division Managers

REPORTS TO

VP/GM Southern California Region

EDUCATION & EXPERIENCE

College degree in business administration or equivalent industry experience or ownership

Knowledge and experience in organizational effectiveness and operations management

Knowledge of business and management principles and practices

Knowledge of human resource principles and practices

Knowledge of project man

Full-Time/Part-Time Full-Time

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Keywords: Residential Design Services, Anaheim , Director of Operations, Other , Anaheim, California

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