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Customer Service Representative

Company: Lobel Financial
Location: Anaheim
Posted on: May 3, 2021

Job Description:

Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel.

Job Summary:

Customer Service/ Call Center Rep to assist the Auto Insurance Claims Dept. This position is responsible for handling customer and adjuster calls as well as filing claims following an accident or other incident that caused damage to motor vehicles. Other responsibilities include clerical duties such as sending out letters and documentation to consumers and insurance companies.

Requirements:

  • Quick learner and Bilingual (Spanish-English) required.
  • Working knowledge of office devices and office procedures
  • Very good organizational and multi-tasking abilities

Duties/Responsibilities:

  • Receives reports of claims damage via telephone and provides customer service to our auto loan holders/insurance adjusters.
  • Processes written claims, contacting policyholders to gather additional information as needed.
  • When an accident has occurred, acquires a copy of the police report and gathers facts concerning the accident, any injuries, or property damage.
  • Explains the claims management process to policyholders.
  • Determines the location of the vehicle and assigns the claim to a claims examiner.
  • Updates policyholder's claim history by entering required information related to the claim.
  • Performs other related and office clerk duties as assigned.

Company Benefits

  • 401K with company match
  • Medical, dental and vision
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick days

Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have branch offices coast-to-coast.

Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.




Job Posted by ApplicantPro

Keywords: Lobel Financial, Anaheim , Customer Service Representative, Other , Anaheim, California

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