Posted on: June 8, 2021
This position is responsible for accurate and timely data entry
of referral request into the appropriate portal. They are also
responsible for follow-up on all specialty referrals. The referral
coordinator is an integral part of the care team, working as a
liaison between the patient, providers and Medical Management to
ensure timely access to specialty care.
Timely and accurate submission of referrals into the appropriate
portals. Assists patients with scheduling of their specialty
appointments and follows up on no-show. Completes packets and
additional forms for specialty offices to expedite scheduling of
specialty appointments. Follows up with specialist office to
request notes and close the loop after appointment. Collaborates
with Medical Management, UM and the Customer Support Center to
resolve issues with pending authorizations. Collaborates with
contracting team to escalate issues related to patient referrals or
specialty providers. Performs trouble-shooting when problems
situations arise; taking independent action to resolve complex
issues. Perform additional duties as assigned.
High school diploma required. Minimum of 4 years required.
Medical Assistant certificate required. First Aid certificate
required Bilingual English/Spanish required Bilingual
Keywords: AltaMed, Anaheim , Coordinator, Referral, Other , Anaheim, California
Didn't find what you're looking for? Search again!