With eight individual brands and more than 1,500 hotels
internationally, Radisson Hotel Group Americas is one of the
largest, most dynamic hotel groups in the world. Our portfolio
includes Radisson Collection, Radisson Individuals, Radisson Blu,
Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and
Country Inn & Suites by Radisson.
At the heart of Radisson Hotel Group is our brand promise, Every
Moment Matters . More than our signature, it is simply how we do
business and who awe are at the core. We strive to provided a
meaningful employment experience with a focus on developing our
team's talents because we believe our people are the center of our
success. Your next opportunity starts here. Join a team of moment
Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale
hospitality. Stunning world class design and service.
The role of the Server is to serve food and beverages to our guests
in a timely, courteous, efficient and accurate manner. All
functions are carried out to maintain an environment of
Additional responsibilities include:
-Provide friendly, responsive service to create an exceptional
dining experience by:
-Welcome and greet guests and make all our guests feel
-Inform guests of specials and menu changes.
-Make genuine recommendations based on the needs of your
-Up-sell food & beverage items using suggestive selling
-Answer questions regarding regions where food products come from,
how food is prepared, ask for information regarding food
-Describe in detail tastes and textures.
-Answer questions regarding wine list, where wine comes from the
vintage and the aromas & flavors of the wines.
-Answer questions about our food, beverages and other restaurant
functions and services.
-Take food and beverage orders from guests, enter orders in our
point-of-sale system which relays orders to the kitchen and
-Deliver food and beverages from kitchen and bar to guests in a
-Perform side work at the start and end of each shift as required
by service station assignment.
-Maintain clean service areas.
-Monitor and observe guests dining experience. Ensure guests are
satisfied with the food and service. Respond promptly and
courteously to any requests.
-Prepare final bill, present check to guest, accept payment,
process credit card charges or make change (if applicable).
-Be ready and willing to assist fellow servers as situations
-Be ready and willing to assist bus person with clearing and
-Thank guests for their visit and invite them to return.
-Be available to fill in as needed to ensure the smooth and
efficient operation of the restaurant as directed by the restaurant
manager or immediate supervisor.
-Abide by legal standards and TIPS alcohol training guidelines for
alcohol service to guests.
Works as a Team member to maintain pleasant work environment:
-Maintain a positive inter-departmental relationship through the
hotel and with outside vendors.
-Follows the Carlson Attendance Policy.
-Reports to work dressed according to Carlson Grooming
Creates 100% guest satisfaction by providing the Radisson Blu
experience through performance that demonstrates the standards of,
genuine hospitality and exceeding guest expectations:
-Gives personal attention, takes personal responsibility and uses
teamwork when providing guest service.
-Listens, apologizes with empathy, finds a solution and follows
through when resolving guest problems.
-Provides Yes I Can! genuine hospitality and teamwork on an ongoing
Assumes the responsibility to notice when the guest is not
satisfied and uses their best judgment as to when it is appropriate
to use the 100% Guest Satisfaction.
Performs other duties as required by Management to provide 100%
Guest Satisfaction and genuine hospitality to our Guest.
-Minimum two restaurant serving experience, preferably in an
upscale high volume environment;
-High school diploma required;
-Strong oral and written communication skills;
-Candidate must have exceptional people skills with the ability to
build trusting relationships;
-Organizational, time management skills;
-Knowledge of local, state and federal liquor laws and
-Ability to multitask and work well under pressure;
-Basic computer skills in Microsoft Office Suite and have worked
with a Point of Sale system.
-Long hours are sometimes required, ability to work flexible
-Ability to stand for long periods of time;
-Ability to lift 25 pounds on a regular basis and push or pull up
to 50 pounds;
-Good manual dexterity for the use of common office equipment.
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
Visa Requirements: We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visas.