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RE Loan Servicing Specialist I

Company: Wescom Central Credit Union
Location: Anaheim
Posted on: November 19, 2021

Job Description:

Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. POSITION SUMMARY: The Real Estate Specialist is responsible for processing Payoff Demands from Escrow Companies and Real Estate Production. Maintenance of mortgage accounts. Responding to members inquires regarding Credit Union policies and procedures. ESSENTIAL POSITION FUNCTIONS: Communicate Wescom---s policies and procedures for Payoff Demands to Escrow companies. Complete Payoff Request Forms received from Escrow Companies and RE Production within the time guidelines established by Wescom. Compile data from Symitar and FICS to determine loan payoff amount. Process Payoff Demands received from Escrow companies and Real Estate Production in a timely manner. Pull files and review loan documents for completeness and accuracy. Resolve any discrepancies with file data. Calculate totals for loan payoffs, process check for deposit and submit payments. Allocate funds to various general ledger accounts, payoff loan balance and interest. Update loan files and all applicable system data to reflect loan payoffs. Prepare Payoff Report using Demand Software. Prepare Reconveyance documents confirming completeness and accuracy of payoff amount received from Escrow Company based on documents, Symitar and FICS. Submission of documents in accordance with the regulatory requirements. Respond to member request to reverse and set-up payments, research inquiries, process sub-account transfers, sets up auto pays, principal only payments and adjust interest rates. Provide back up for other Real Estate Service Reps. Performs the activities and projects as assigned and requested by the department management. EDUCATION AND EXPERIENCE: Bachelor---s Degree preferred, but not required A minimum of two year---s previous Credit Union, Banking, Mortgage Brokerage, and Real Estate Lending experience are essential. OTHER SKILLS AND ABILITIES: Must have excellent written and verbal communications skills Time management and organizational skills Data entry and basic math skills Analytical skills and demonstrate good judgement COMPUTER SKILLS: Proficient in Microsoft Applications (Word, Excel, PowerPoint), Project, and other required software. Proficient in FICS and Symitar. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. *(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing functions of this job. *(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The noise level in the work environment is moderately quiet. It is a non-smoking environment. The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management. Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. POSITION SUMMARY: The Real Estate Specialist is responsible for processing Payoff Demands from Escrow Companies and Real Estate Production. Maintenance of mortgage accounts. Responding to members inquires regarding Credit Union policies and procedures. ESSENTIAL POSITION FUNCTIONS: Communicate Wescom---s policies and procedures for Payoff Demands to Escrow companies. Complete Payoff Request Forms received from Escrow Companies and RE Production within the time guidelines established by Wescom. Compile data from Symitar and FICS to determine loan payoff amount. Process Payoff Demands received from Escrow companies and Real Estate Production in a timely manner. Pull files and review loan documents for completeness and accuracy. Resolve any discrepancies with file data. Calculate totals for loan payoffs, process check for deposit and submit payments. Allocate funds to various general ledger accounts, payoff loan balance and interest. Update loan files and all applicable system data to reflect loan payoffs. Prepare Payoff Report using Demand Software. Prepare Reconveyance documents confirming completeness and accuracy of payoff amount received from Escrow Company based on documents, Symitar and FICS. Submission of documents in accordance with the regulatory requirements. Respond to member request to reverse and set-up payments, research inquiries, process sub-account transfers, sets up auto pays, principal only payments and adjust interest rates. Provide back up for other Real Estate Service Reps. Performs the activities and projects as assigned and requested by the department management. EDUCATION AND EXPERIENCE: Bachelor---s Degree preferred, but not required A minimum of two year---s previous Credit Union, Banking, Mortgage Brokerage, and Real Estate Lending experience are essential. OTHER SKILLS AND ABILITIES: Must have excellent written and verbal communications skills Time management and organizational skills Data entry and basic math skills Analytical skills and demonstrate good judgement COMPUTER SKILLS: Proficient in Microsoft Applications (Word, Excel, PowerPoint), Project, and other required software. Proficient in FICS and Symitar. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. *(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing functions of this job. *(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The noise level in the work environment is moderately quiet. It is a non-smoking environment. The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.

Keywords: Wescom Central Credit Union, Anaheim , RE Loan Servicing Specialist I, Other , Anaheim, California

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