With eight individual brands and more than 1,500 hotels
internationally, Radisson Hotel Group Americas is one of the
largest, most dynamic hotel groups in the world. Our portfolio
includes Radisson Collection, Radisson Individuals, Radisson Blu,
Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and
Country Inn & Suites by Radisson.
At the heart of Radisson Hotel Group is our brand promise, Every
Moment Matters . More than our signature, it is simply how we do
business and who awe are at the core. We strive to provided a
meaningful employment experience with a focus on developing our
team's talents because we believe our people are the center of our
success. Your next opportunity starts here. Join a team of moment
Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale
hospitality. Stunning world class design and service.
Creates guest satisfaction and exceeds expectations by providing
the service brand behavior and genuine hospitality:
-Maintain high standards of cleanliness and presentation in all
back-of-house areas and front-of-house areas.
-Service all guest public restrooms and public areas, in line with
company policy and standards.
-Maintain hotel lobbies, elevators, and guest areas by vacuuming,
spot cleaning and reporting any damaged areas.
-Remove all trash and refresh trash bags as needed throughout the
back-of-house and front-of-the-house areas.
-Clean, refresh, and restock employee rest rooms and back-of-house
-Provide information and service to guests, on request, while
exhibiting a friendly behavior.
-Maintain the back-of-house elevators clean and free of debris.
-Report any maintenance issues immediately to manager, including
all furniture, fittings and equipment.
-Complete all daily tasks, such as dusting, vacuuming or other
tasks assigned by leadership.
-Store and maintain paper products in line with housekeeping PAR
levels and complete the required documentation.
-Fulfill all reasonable requests from guests, to ensure their
comfort, satisfaction and safety.
-Assist Office Coordinator during peak times and assign uniforms
-Report any security issues to line manager.
-Provides assistance to Room Attendants and Housepersons when
-Follows all safety regulations when handling cleaning supplies or
bodily fluids as outlined during company trainings.
Works as a Team member to maintain pleasant work environment:
-Maintain a positive inter-departmental relationship through the
hotel and with outside vendors.
-Follows the company's Attendance Policy.
-Reports to work dressed according to the company's Grooming
Creates 100% guest satisfaction by providing the Radisson Blu
experience through performance that demonstrates the standards of,
genuine hospitality and exceeding guest expectations:
-Gives personal attention, takes personal responsibility and uses
teamwork when providing guest service.
-Listens, apologizes with empathy, finds a solution and follows
through when resolving guest problems.
-Provides Yes I Can! genuine hospitality and teamwork on an ongoing
-Assumes the responsibility to notice when the guest is not
satisfied and uses their best judgment as to when it is appropriate
to use the 100% Guest Satisfaction.
Performs other duties as required by Management to provide 100%
Guest Satisfaction and genuine hospitality to our Guests.
-Minimum of one year hospitality experience in housekeeping;
-Strong verbal and interpersonal skills;
-Works well independently or as part of a team;
-Strong attention to detail, organized, multitask, and time
management skills a must;
-Commitment to exceptional guest service;
-A positive attitude;
-Adhere to the policies and procedures of the hotel.
-Perform repetitive hand and arm movements;
-Ability to lift, pull, push up to 50 pounds;
-Must be able to squat, bend, kneel and twist;
-Ability to stand for long periods of time;
-Occasional lifting of more than 50 pounds.
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
Visa Requirements: We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visas.