Security Officer

Company: Radisson Hotel Grou
Location: Anaheim
Posted on: May 16, 2022

Job Description:

With eight individual brands and more than 1,500 hotels internationally, Radisson Hotel Group Americas is one of the largest, most dynamic hotel groups in the world. Our portfolio includes Radisson Collection, Radisson Individuals, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.At the heart of Radisson Hotel Group is our brand promise, Every Moment Matters. More than our signature, it is simply how we do business and who we are at the core. We strive to provide a meaningful employment experience with a focus on developing our team's talents because we believe our people are the center of our success. Your next opportunity starts here. Join a team of moment makers today!Position DescriptionSIGNING BONUS -Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale hospitality. Stunning world class design and service.Key ResponsibilitiesAs a Security Officer for the Radisson Blu Anaheim, no two days will be the same. You, along with a team of other Security Officers, will be responsible for keeping the guests and employees of the hotel safe on a daily basis.ESSENTIAL DUTIES AND RESPONSIBILITIES:Creates guest satisfaction and exceeds expectations by providing the service expectations and standards.Provides a safe and secure environment in the hotel by ensuring that all security staff are consistently carrying out the proper security methods and procedures.Understand written procedures for handling any emergency that would require partial or complete evacuation of the hotel such as fire, severe injuries, power failure, or bomb threats.Responds to all emergency situations immediately. Takes appropriate action to safeguard guests, employees and the hotel.Handles complaints, investigates, and thoroughly reports on; customer or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other guest complaints as necessary.Reviews accident investigations to ensure accurate and complete reporting.Works as a Team member to maintain pleasant work environmentMaintain a positive inter-departmental relationship through the hotel and with outside vendors.Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.Performs other duties as assigned.Requirements/SkillsHigh School graduate required. Associates/Bachelors Degree or equivalent preferred. Additional training, (e.g. military, law enforcement) and education is highly desirable.Ideal candidate will have a minimum of one year security experienceExperience with MS Office applications and Outlook required, Excel.Previous work experience should include working in a high-volume environment, as well as, customer-service oriented atmosphere.Strong verbal and interpersonal skills.Works well independently or as part of a team.Strong attention to detail.Commitment to exceptional guest service.A positive attitude.Adhere to the policies and procedures of the hotel.Physical DemandsDuring the majority of the shift, must be able to:Perform repetitive hand and arm movements.Ability to lift, pull, push up to 25 pounds.Must be able to squat, bend, kneel and twist.Ability to stand for long periods of time.See, hear, speak and read and write legibly.Be able to reaching with hands and arms, stooping, kneeling, crouching and crawling.Frequent sitting, standing and walking, which may be required for long periods of times up to 8 hours.Duties may involve climbing stair and walking inclines or uneven terrain.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Keywords: Radisson Hotel Grou, Anaheim , Security Officer, Other , Anaheim, California