Security Officer
Company: Radisson Hotel Grou
Location: Anaheim
Posted on: May 16, 2022
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Job Description:
With eight individual brands and more than 1,500 hotels
internationally, Radisson Hotel Group Americas is one of the
largest, most dynamic hotel groups in the world. Our portfolio
includes Radisson Collection, Radisson Individuals, Radisson Blu,
Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, and
Country Inn & Suites by Radisson.At the heart of Radisson Hotel
Group is our brand promise, Every Moment Matters. More than our
signature, it is simply how we do business and who we are at the
core. We strive to provide a meaningful employment experience with
a focus on developing our team's talents because we believe our
people are the center of our success. Your next opportunity starts
here. Join a team of moment makers today!Position
DescriptionSIGNING BONUS -Stylish and sophisticated, the Radisson
Blu Anaheim. Upper-upscale hospitality. Stunning world class design
and service.Key ResponsibilitiesAs a Security Officer for the
Radisson Blu Anaheim, no two days will be the same. You, along with
a team of other Security Officers, will be responsible for keeping
the guests and employees of the hotel safe on a daily
basis.ESSENTIAL DUTIES AND RESPONSIBILITIES:Creates guest
satisfaction and exceeds expectations by providing the service
expectations and standards.Provides a safe and secure environment
in the hotel by ensuring that all security staff are consistently
carrying out the proper security methods and procedures.Understand
written procedures for handling any emergency that would require
partial or complete evacuation of the hotel such as fire, severe
injuries, power failure, or bomb threats.Responds to all emergency
situations immediately. Takes appropriate action to safeguard
guests, employees and the hotel.Handles complaints, investigates,
and thoroughly reports on; customer or employee injuries, thefts,
assaults, lost property, car accidents, loud parties, vandalism,
and other guest complaints as necessary.Reviews accident
investigations to ensure accurate and complete reporting.Works as a
Team member to maintain pleasant work environmentMaintain a
positive inter-departmental relationship through the hotel and with
outside vendors.Creates 100% guest satisfaction by providing the
Radisson Blu experience through performance that demonstrates the
standards of, genuine hospitality and exceeding guest
expectations.Provides Yes I Can! genuine hospitality and teamwork
on an ongoing basis.Assumes the responsibility to notice when the
guest is not satisfied and uses their best judgment as to when it
is appropriate to use the 100% Guest Satisfaction.Performs other
duties as assigned.Requirements/SkillsHigh School graduate
required. Associates/Bachelors Degree or equivalent preferred.
Additional training, (e.g. military, law enforcement) and education
is highly desirable.Ideal candidate will have a minimum of one year
security experienceExperience with MS Office applications and
Outlook required, Excel.Previous work experience should include
working in a high-volume environment, as well as, customer-service
oriented atmosphere.Strong verbal and interpersonal skills.Works
well independently or as part of a team.Strong attention to
detail.Commitment to exceptional guest service.A positive
attitude.Adhere to the policies and procedures of the
hotel.Physical DemandsDuring the majority of the shift, must be
able to:Perform repetitive hand and arm movements.Ability to lift,
pull, push up to 25 pounds.Must be able to squat, bend, kneel and
twist.Ability to stand for long periods of time.See, hear, speak
and read and write legibly.Be able to reaching with hands and arms,
stooping, kneeling, crouching and crawling.Frequent sitting,
standing and walking, which may be required for long periods of
times up to 8 hours.Duties may involve climbing stair and walking
inclines or uneven terrain.We are an equal opportunity and
affirmative action employer and make employment decisions without
regard to age, race, religion, national origin, gender, sexual
orientation, gender identity, disability, veteran status, genetic
information or other protected class. Background checks are also
required before employment begins.Visa Requirements: We participate
in E-Verify and all candidates must be in possession of
identification providing authorization to work in the United States
as defined in the Immigration Reform and Control Act of 1968
(IRCA). This position does not offer sponsorship of Work Visas.
Keywords: Radisson Hotel Grou, Anaheim , Security Officer, Other , Anaheim, California
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