Program Coordinator Anaheim Sanctuary
Company: Volunteers of America Los Angeles
Location: Anaheim
Posted on: June 24, 2022
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Job Description:
About Us:VOALAHelping Our Most Vulnerable Change Their Life
StoriesVolunteers of America Los Angeles is a non-profit human
services organization committed to serving people in need,
strengthening families, and building communities. VOALA provides a
variety of social services to Los Angeles area communities such as
Head Start programs, Upward Bound college prep programs, veterans'
services, homeless shelters, low-income housing program as well as
drug and alcohol rehabilitation. Learn more at www.voala.org.JOB
SUMMARY AND PURPOSEThe Program Coordinator I provides
experience-based competencies and administrative assistance to
further efforts of the program staff to fulfill the contracted
goals and objectives.DUTIES AND RESPONSIBILITIES--- Achieve grant
objectives by supervising the program staff, providing expertise,
and monitoring service delivery, while providing information to the
Director, highlighting progress in reaching goals;--- Coordinate
day-to-day operations of program service providers, overseeing
intake, creation of service plans and delivery of services to
clients;--- Conducts weekly case conferencing and monthly case
files audits to assure participant records are complete and
accurate;--- Monitor program compliance to VOALA policies and
required procedures; maintains documentation of all program
procedures;--- Assist Director with implementing policies,
procedures and forms that facilitate the effective operation of
intensive case management and delivery of high-quality services -
train and mentor staff;--- Coordinate outreach and collaboration
efforts with community partners and stakeholders--- Other duties as
assignedQualificationsREQUIREMENTS:--- Must be able to pass a
fingerprint clearance, background check, including criminal
history, personal references, employment and education
verificationsEDUCATION:--- Bachelor's degree in Social Work (or
related discipline) or a combination of relevant education and
experience (4 years).EXPERIENCE:--- 1 year of supervisory
experience in a social services organization (leading programs,
projects, or staff)KNOWLEDGE:--- Strong knowledge of case
management ethics, HIPAA, Programmatic standards of operation and
clinical engagement, clinical documentation methods, client focused
ideologyTECHNOLOGY SKILLS:--- Proficient Microsoft Office Suite:
Outlook, MS Word, PowerPoint, Excel. Familiarity with Database and
report generation.SKILLS AND ABILITIES:--- Strong written and oral
communication skills--- Must be flexible and willing to work
weekends/evenings as necessary--- Proven Expertise in relevant
subject matter--- Able Public Speaker--- Able to provide valuable
expertise to senior management while mentoring junior staff--- Able
to organize and schedule team's caseload, support efforts of
subordinates towards program goals--- Ability to coach and mentor
staff--- Demonstrated ability to perform under circumstances of
possible emotional stress and conflict, including dealing with
un-cooperative clients.--- Ability to safely and successfully
perform the essential job functions consistent with the ADA, FMLA,
and other federal, state, and local standards, with or without
reasonable accommodation, including meeting qualitative and
quantitative productivity standards.--- Ability to maintain
regular, punctual attendance consistent with ADA, FMLA, and other
federal, state, and local standards.COMPETENCIES:--- Build rapport
with those encountered in all aspects the work day.--- Build trust,
act trustworthy--- Active listening (reflective listening)---
Follow instructions and VOALA procedures--- Apply principles of
client-centered, strength-based counselling (including the
principles of the recovery model and trauma-informed practice)---
Able to identify successes, challenges, and barriers impacting the
completion of plans prepared for clients.--- Apply principles of
professional boundaries and ethics to on the job situations--- Able
to de-escalate threatening/volatile situations with clients, or in
the workplacePREFERRED QUALIFICATIONS:--- Master of Social Work or
discipline related to Program services--- Experience connecting
clients to community and government resources;--- Experience
serving the target community (veterans, homeless, at-risk youth, et
cetera)--- Knowledge about community resources--- Experience with
HMIS and other relevant databases used by partner service
providers--- Ability to work with people from various backgrounds
and/or limited English capabilitiesVOALA BENEFITS SUMMARY:---
Choice of 3 medical insurance plans--- Choice of 2 dental insurance
plans (one plan for employee only; has no premium)--- Vision
insurance plan--- Voluntary Supplemental Coverage--- Accidental
Injury Coverage--- Hospital Care Coverage--- Critical Illness
Coverage--- Pet Insurance--- Paid vacation time--- Paid sick
time--- 10 company paid holidays--- Company funded 401a retirement
pension plan--- Optional employee contribution to 403b retirement
savings plan--- Life and AD insurance--- Programs to maintain your
health and well-being--- Employee Assistance Plan (EAP) - (No cost
to employee and 100% confidential)--- Company funded Short-term
Disability Insurance (STDI) Insurance--- Company funded Long-term
Disability Insurance (LTD)Volunteers of America is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex including sexual orientation and gender
identity, national origin, disability, protected Veteran Status, or
any other characteristic protected by applicable federal, state, or
local lawThis employer participates in E-Verify as required by the
federal government and will provide the federal government with
your Form 1-9 information to confirm that you are authorized to
work in the U.S.If E-Verify cannot confirm that you are authorized
to work, this employer is required to give you written instructions
and an opportunity to contact Department of Homeland Security (OHS)
or Social Security Administration (SSA) so you can begin to resolve
the issue before the employer can take any action against you,
including terminating your employment.
Keywords: Volunteers of America Los Angeles, Anaheim , Program Coordinator Anaheim Sanctuary, Other , Anaheim, California
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