Radisson Blu Linen Runner
Company: Radisson Blu Anaheim
Location: Anaheim
Posted on: July 30, 2022
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Job Description:
At the heart of Radisson Hotel Group Americas is our brand
promise, Every Moment Matters. More than just our motto, it's how
we do business and who we are at our core. We firmly believe that
our people are at the center of our success, so we strive to
provide a meaningful employment experience with a focus on
developing our team's talents.
Radisson Hotel Group Americas is proud to be one of the world's
leading hotel groups, with nine distinctive hotel brands featuring
more than 600 hotels throughout the US, Canada, and Latin America.
Our portfolio includes Radisson Collection, Radisson Blu, Radisson,
Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park
Plaza, Park Inn by Radisson, and Country Inn & Suites by
Radisson.
With eight individual brands and more than 1,500 hotels
internationally, Radisson Hotel Group Americas is one of the
largest, most dynamic hotel groups in the world. Our portfolio
includes Radisson Collection, Radisson Individuals, Radisson Blu,
Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and
Country Inn & Suites by Radisson.
At the heart of Radisson Hotel Group is our brand promise, Every
Moment Matters . More than our signature, it is simply how we do
business and who awe are at the core. We strive to provided a
meaningful employment experience with a focus on developing our
team's talents because we believe our people are the center of our
success. Your next opportunity starts here. Join a team of moment
makers today!
Stylish and sophisticated, the Radisson Blu Anaheim. Upper-upscale
hospitality. Stunning world class design and service.
Key Responsibilities
The Linen Runner's specific job responsibilities include, but are
not limited to:
Creates guest satisfaction and exceeds expectations by providing
the service brand behavior and genuine hospitality:
-Ensure removal and appropriate disposition of guest room trays,
dinner, glass and silverware to the service landing area
-Clean and vacuum exterior entry and hallways
-Ensure guest laundry and dry-cleaning orders are attended to
promptly
-Notifies supervisor promptly of any special guestroom or suite
issues including reporting of any maintenance needs
-Promptly handles guest complaints or requests and refers to
supervisor if unable to handle
-Ensures that all rooms or suites are secured upon leaving the
guest room or suite
-Maintain high standards of cleanliness and presentation in all
back-of-house areas and customer areas
-Maintain hotel corridors and service landings daily, by vacuuming,
spot cleaning and reporting any damaged areas
-Assist Room Attendants by stripping check out rooms in adherence
to housekeeping policy
-Removes all soiled linen from guest rooms, hallways, and service
landings
-Separates linen and terry from the linen chute and places in
respective bins
-Brings soiled linen to the loading dock for pick up and assists
with new linen delivery
-Stocks housekeeping closets and maintains the organization of each
floor's closest
-Delivers additional linen and terry to the Room Attendants when
requested
-Provide information and service to guests, on request, while
exhibiting a friendly behavior
-Report any maintenance issues immediately to manager, including
all furniture, fittings and equipment
-Complete all periodical tasks and special projects, such as
flipping mattresses, cleaning curtains, etc.
-Store all soiled and clean laundry in line with company policy and
complete the required documentation
-Fulfill all reasonable requests from guests, to ensure their
comfort, satisfaction and safety
-Report any security issues to the supervisor immediately
-Follows all safety regulations when handling cleaning supplies or
bodily fluids as outlined during company trainings
Works as a Team member to maintain pleasant work environment:
-Maintain a positive inter-departmental relationship through the
hotel and with outside vendors.
-Follows the Carlson Attendance Policy.
-Reports to work dressed according to Carlson Grooming
Standards.
Creates 100% guest satisfaction by providing the Radisson Blu
experience through performance that demonstrates the standards of,
genuine hospitality and exceeding guest expectations:
-Gives personal attention, takes personal responsibility and uses
teamwork when providing guest service
-Listens, apologizes with empathy, finds a solution and follows
through when resolving guest problems
-Provides Yes I Can! genuine hospitality and teamwork on an ongoing
basis
-Assumes the responsibility to notice when the guest is not
satisfied and uses their best judgment as to when it is appropriate
to use the 100% Guest Satisfaction
Performs other duties as required by management to provide 100%
Guest Satisfaction and genuine hospitality to our guests
Requirements/Skills
-Ideal candidate will have a minimum of one year hospitality
experience in housekeeping
-Strong verbal and interpersonal skills
-Works well independently or as part of a team
-Strong attention to detail, organized, multitask, and time
management skills a must
-Commitment to exceptional guest service
-A positive attitude
-Adhere to the policies and procedures of the hotel
Physical Demands
-Perform repetitive hand and arm movements
-Ability to lift, pull, push up to 50 pounds
-Must be able to squat, bend, kneel and twist
-Ability to stand for long periods of time
-Occasional lifting of more than 50 pounds
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
begins.
Visa Requirements:We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visa.
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
begins.
Visa Requirements: We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visas.
Keywords: Radisson Blu Anaheim, Anaheim , Radisson Blu Linen Runner, Other , Anaheim, California
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