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Loss Mitigation Funds Specialist

Company: Carrington Mortgage Services
Location: Anaheim
Posted on: November 17, 2022

Job Description:

Our Mortgage Servicing platform has continued to grow by focusing resources on excellent execution of our key competencies, including customer service, delinquency management, default management, loan administration, analytics and investor reporting - all while preserving home ownership and providing world-class servicing. We're always building our mortgage business with our customers in mind. Join us!
What We Offer:

  • Comprehensive healthcare plans for you and your family.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!).
  • Educational Reimbursement.

    The Loss Mitigation Funds Specialist ("LMFS") is responsible for providing daily payment posting instructions for all active Loss Mitigation accounts (e.g. Trial Plans, Formal Forbearance Plans, Special Forbearance Plans, and Reinstatements/Payoffs). Additionally, the LMFS will set up and monitor trial plans and payment plans, update status codes and complete specific tasks within Fiserv used to track the progression of our files through the Loss Mitigation process.
    Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.


    • Ensure all Trial Plans, Repayment Plans and Forbearance agreements are set up in the system timely and correctly in accordance with program guidelines.
    • Provide loan level instructions to apply or return funds received on active Loss Mitigation accounts.
    • Complete coding in Fiserv to annotate trial start and trial end payments.
    • Partner with other areas of the business to address loan level issues and perform root cause analysis.
    • Work with management to create an environment of continuous process improvements.
    • Must acquire state licensing in all 20 states within 6 months of start date.
    • Minimal travel supporting business operations may be required.
    • Perform other duties as assigned.


      • Knowledge of Microsoft Suite at an intermediate level preferred.
      • Strong organizational skills with good attention to detail required.
      • Ability to interact with mid-level and senior management as an advisor on projects.
      • Ability to think creatively and make recommendations when challenges occur.
      • Ability to make decisions that have significant impact on the department's credibility, operations and services.
      • Ability to make informal presentations, inside and/or outside the organization and speak in front of groups.


        • High school diploma or equivalent required; college degree preferred.
        • One 1+ year(s) of mortgage experience preferred but not required.
        • Incumbent will actively pursue state licensing during tenure.

          EEO/AAP Employer

Keywords: Carrington Mortgage Services, Anaheim , Loss Mitigation Funds Specialist, Other , Anaheim, California

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