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Human Resources Generalist

Company: TCWGlobal (formerly TargetCW)
Location: Anaheim
Posted on: November 18, 2022

Job Description:

HR GeneralistLocation: Santa Barbara, CA3 Month Contract$38-$42 per hour- DOE TCWGlobal is looking for a HR rockstar to join our client's team - a startup tech company. This could be a hybrid or fully remote opportunity. Please submit your resume for immediate consideration. In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:

  • Acting with the highest level of honesty, trust, character, and transparency.
  • Making a unified effort to achieve the goals of the organization, embracing accountability for exceptional performance every day.
  • Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
  • Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.
  • Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.
    Summary/ObjectiveThe Client Services Specialist is a hands-on representative and primary contact for our clients and their employees. This position delivers all basic HR functions as well as Employee Relations functions. With diverse yet substantive job responsibilities, the HR Account Representative works with providing excellent client services support for both current clients, employees and new hires.

    Essential Functions
    • Responsible for serving as a point of contact for assigned clients and providing client support services. Support areas including, but not limited to: Human Resources Information System (HRIS), Payroll, Unemployment Claims, leave of absences.
    • Evaluates and analyzes client and employee requests quickly while interpreting the situation, determining the appropriate resolution, and communicating the resolution in a timely manner.
    • Proactively escalates issues on the client's behalf to ensure customer satisfaction and timely response.
    • Maintains current knowledge of policies and procedures and provides excellent customer service to client and employee while maintaining confidentially.
    • Provides employment-related data and prepares required reports for clients in a timely manner.
    • Perform effectively at a sustained pace and produce quality work for internal and external customers.
    • Present to clients via webinar or onsite demos of HRIS systems and/or training.
      Position Type/Expected Hours of WorkThis is a full-time position with regular weekly work hours of 8:00 - 5:00, Monday through Friday.
      Required Education and Experience
      • High School diploma or equivalent
      • 1 - 2 years of experience in customer service or account management.
      • Experience working with computer systems and Microsoft Office products.
      • Must have excellent customer service skills.
      • Excellent verbal/written communication and strong interpersonal skills.
      • Ability to adapt to a fast-paced environment with changing priorities.
      • Must maintain confidentiality of client and company data.
        Preferred Education and Experience
        • Bachelor's or associate degree in Human Resources or closely related field.
        • Experience with HRIS systems preferred.
        • Experience in producing dashboards and metrics. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation

Keywords: TCWGlobal (formerly TargetCW), Anaheim , Human Resources Generalist, Other , Anaheim, California

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