Inside Sales Associate
Company: WESTAIR GASES AND EQUIPMENT, INC.
Location: Anaheim
Posted on: January 16, 2023
Job Description:
Position OverviewAs an Inside Sales Associate, you will assist
our customers in purchasing the materials and tools they need for
gases, gas equipment, and welding supplies. From the moment you
greet customers until their sales have been finalized, you will
provide them with the best customer service and supply
expertise.Essential FunctionsReasonable accommodations may be made
to enable individuals with disabilities to perform essential
functions.
- Performs customer service activities including receiving and
entering telephone orders, answering questions, resolving
challenges, and tracing order status or product shipments
- Maintains customer records and files, including accurate
account setup and pricing
- Performs outbound calls to Retail and small customers
- Performs Inside Sales or Counter Sales serving customers who
come into the retail store
- Works closely with and provides support to the Outside Sales
team
- Evaluates and recommends appropriate product, equipment, and/or
programs
- Promotes 'add-on' sales of gases and high margin hard goods
accessories
- Conducts or participates in product demonstrations
- Maintains inventory for the location
- Ability to operate a forklift.
- Follows all safety policies and procedures, including use of
safety equipment (PPE) and equipment safeguards.
- Performs other duties as assigned.Qualifications
- High School Diploma/GED required
- 1+ year(s) of Customer Service/Inside Sales/Counter Sales
preferred
- Welding experience is preferred
- Proficient in Microsoft Office applications
- Experience in CU/TIMS or another similar customer database
- Excellent customer service and team skillsSupervisory
ResponsibilityThis position has no supervisory
responsibilities.Physical demandsThe physical demands described
here represent those that an employee must meet to perform the
essential functions of this job successfully. While performing the
duties of this job, the employee is regularly required to stand for
long periods of time, talk, hear and use hands and fingers to
operate a computer and telephone, keyboard reach, stoop, and kneel.
Specific vision abilities required by this job include close vision
requirements due to computer work. This person must be able to
lift, carry or set down 50+ pounds.TravelOccasion travel between
stores may be needed.Position Type and Expected Hours of WorkThis
is a full-time position. Days and hours of work are Monday through
Friday, 6:45 a.m. to 5:30 p.m., and Rotating Saturday schedule.This
job description is not intended to be all-inclusive. An employee
may perform other related duties as negotiated to meet the ongoing
needs of the organization.PI201411674
Keywords: WESTAIR GASES AND EQUIPMENT, INC., Anaheim , Inside Sales Associate, Other , Anaheim, California
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