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Business analyst

Company: CTG
Location: Anaheim
Posted on: April 6, 2021

Job Description:

BUSINESS ANALYSTUnited StatesInformation TechnologyMar 02, 2021Post Date21201017Requisition #Apply for JobShare this JobSign Up for Job AlertsWith the implementation of CRM and B2B marketing automation, PPD will drive sales growth and ROI by building effective long-term customer relationships via a 360-degree view of our prospects and customers.Our promise to the market: Create meaningful relationships with our customers/prospects by personalizing interactions and solutions across touchpoints.Will support the business through the RFP process for software and system integrator Business Analyst is the functional business lead that is responsible for the business functionality of the overall business area solution and as such works closely with the Business User/Requester, BRM, Project Manager, Solution Designer, and QA to ensure the successful delivery of the system from a functional perspective. Responsible for capturing end to end requirements that resolve the business problem and is responsible for analyzing and modeling existing business processes, in order to gain a complete understanding of current procedures, identify improvements, document those processes, and connect business people to information technology groups in an organization. The goal of business process analysis is to understand and document current business processes and problems and work closely with Solution Design to help solve and identify areas for improvement. --- Collaborate with diverse teams across the organization and responsible for developing business requirements, SLA/SLO needs, user stories, expected outcomes, performances needs, test plans and for working closely with the Solution Designers to review technical requirements to ensure the overall functionality can be delivered. Help coordinate developers to build and implement technology solutions.o Performs proactive and strategic problem solving while considering cross product, cross lines of business impact of design/decisions.o Responsible for the creation of a detailed BRD. Works strategically with clients / internal customers and vendors on key requirements, issues, escalations and issues.o Provides status updates on area responsibilities and identifies risks and issues with assigned projects including any required escalations to resolve issues and/or mitigate risks.--- Provide guidance to 3rd Party Vendors (3PV) and Testing-as-a-Service (TaaS) organizations for clarification of functional needs. o Review and comment on development team's functional specification. Be able to analyze functional specifications.--- Leads the change management function for projects including the communication to stakeholders.o Create detailed process flows for work effort including "As Is" and "To Be" to determine and complete gap analysis. Identify (upstream and downstream) data quality and process risks and issues and make recommendations for remediation.o Contributes to Lessons Learned throughout the project life cycle and participates in final Lessons learned review.CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.Additional Information * Job Function: Business Analysis * Education Level: Bachelor's Degree (--16 years) * Work Remote: Yes * Travel: No

Keywords: CTG, Anaheim , Business analyst, Professions , Anaheim, California

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