Service Printer Technician
Company: Konica Minolta
Posted on: January 8, 2022
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune
1000 company and one of Forbes 2017 America's Best Large Employers,
is transforming the way we all do business.
From smart office technology and information management to cloud,
mobility and IT services, we have a rich history of creating the
products and services necessary to drive innovation and make work
possible from anywhere at any time. Our award-winning products and
solutions help companies around the world move information faster,
improve quality and productivity, enhance security and facilitate
the sharing of information. We are proud that our portfolio leads
the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company
with growth opportunities, great benefits and talented, passionate
Position Objective Konica Minolta currently has an exciting
opportunity for an Office Systems Professional!
Essential Job Functions Performs basic peer-to-peer driver/scanning
Might require assistance on MAC or server installations.
Performs color calibration to machine specs.
Assists Break-Fix technicians on color related machine problems as
May be required to work on QMS and/or Micrographics equipment as
required by BTM.
Establishes an up-to-date file of service manuals, part books and
other service literature using the laptop issued to them and
develops familiarity with contents.
Performs single PC / Workstation direct connect to printer using
any MS PC based, Apple / Mac OS. Peer to Peer connection, NO NOS in
use, using any MS client platforms or Apple Talk for Apple
Network installation with Single Protocol / Single Network O/S.
Must have full understanding of scanning and in house and third
Must maintain proper territory management: Maintains tool kit,
supplies, and accurate inventory for assigned territory.
Must maintain the minimum call per day average.
Maintains effective relationships with customer and fellow
Provides sales support as required (i.e. advising sales on problems
as accounts, service leads).
Accurately and timely completion of invoices and expense
Must follow the policies and procedures set forth by Konica Minolta
Business Solutions U.S.A., Inc.
Competencies (Knowledge, Skills and Abilities) Excellent verbal and
written communications skills
Excellent customer relation skills
Teamwork; must work well with sales and customer to customize or
integrate color system into customer environment
Demonstrated ability to motivate, teach and train co-workers
Must have solid understanding of networking and the many types of
graphic software being used in the marketplace.
Must be capable of conveying technical data as it relates to 3rd
party solutions or color printing applications in easy to
understand terms for customers and sales personnel.
Must have a working knowledge of Photoshop, Quark, Publisher.
Experience, Educational Reqts and Certifications High School and
Technical School graduate (or related military training) or
3+ years experience related to technical/repair of business
A+, N+ and/or Konica Minolta internal certification preferred.
Konica Minolta Offers:
Outstanding benefits package (including medical, dental, vision,
401(k) plan with matching company contribution
Generous holiday and paid time off schedules
Ongoing professional development training
Visible, exciting work supporting sales of cutting edge technology
and workflow solutions.
Join Konica Minolta and help drive innovation as we transform the
Workplace of the Future.---
Konica Minolta is an equal opportunity and affirmative action
employer. We consider all qualified applicants for employment
without regard to race, color, religion, creed, national origin,
sex, pregnancy, age, sexual orientation, transgender status, gender
identity, disability, alienage or citizenship status, marital
status or partnership status, genetic information, veteran status
or any other characteristic protected under applicable law.
Keywords: Konica Minolta, Anaheim , Service Printer Technician, Professions , Anaheim, California
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