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Resort Transportation and Parking - Part Time

Company: Disneyland Resort
Location: Anaheim
Posted on: January 16, 2022

Job Description:

Dreams. That's what you will find at the Disneyland - Resort. There are many guest service and entertainment roles in which our Cast Members bring Disney dreams to life. From our enchanted Theme Parks and world-class hotels to our spectacular shows and beloved characters, Disneyland - Resort Cast Members have a world of opportunity, and take pride in turning dreams into realities.

New higher wage rate!
The starting rate for a Resort Transportation and Parking Host/Hostess is $17.00/ hour.

Responsibilities :
The Resort Transportation and Parking Cast Members are responsible for the following: Welcome & greet our Guests as they arrive at the Resort. Determine and process the appropriate parking charge using a computer based point of sale program. Requires basic computer skills and mathematical skills for providing Guests with change and maintaining a balanced cash drawer. This position requires consistent standing, twisting, and reaching. Assists Guests with loading/unloading of strollers, wheelchairs and other personal items, constant Guest interaction, knowledge of Resort and Park information. Visually ensures that Guests/Cast are following safety guidelines. Interacts constantly with Guests, answering questions, providing directions, providing event information, and other services to help create a positive experience for our Guests. Consistently standing, walking, and climbing stairs. Must be able to handle stressful situations, including Guest emergencies and lost children. Requires frequent spieling and the ability to project one's voice in a courteous manner. Must be proactive with Guests to answer questions and assist when needed. Must be able to multi-task.

Basic Qualifications :

  • Must be 18 years of age
  • Able to effectively work independently or as part of a team
  • Prolonged standing for 2 to 3 hours at a time
  • Excellent Hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve Guest situations
  • Receptive to special requests
  • Enthusiastic about interacting and helping Guests
  • Able to make independent decisions for our Guests
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations
  • This role is Part Time and requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays.
    Preferred Qualifications:
    • Bilingual preferred
    • Working at various heights may be required for some roles
    • Cash handling capabilities and be able to count back proper change preferred
    • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
      Additional Information :
      Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

      After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

      KEYWORD: DLR Casting, dlrcasting

Keywords: Disneyland Resort, Anaheim , Resort Transportation and Parking - Part Time, Professions , Anaheim, California

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