Analyst, LS Quality Assurance
Company: Carrington Mortgage Services, LLC
Posted on: January 16, 2022
The Loan Servicing Quality Assurance (QA) Analyst's role is to
develop and establish quality assurance standards and measures for
loan servicing within the Carrington Mortgage Services
organization. This individual will also use multiple sources of
data, analyze trends, reconcile data and identify areas of
improvement. Responsible for assisting with loan level reporting to
outside companies, partners, and government agencies; including
FHA, VA, and USDA. The Loan Servicing QA Analyst will apply proven
analytical and problem-solving skills to help validate loan
servicing processes through careful testing in order to maximize
the benefit of loan servicing initiatives. Perform all duties in
accordance with the company's policies and procedures, all US state
and federal laws and regulations, wherein the company
operates.ESSENTIAL DUTIES AND RESPONSIBILITIES:Source and
compile/organize loan servicing procedural documents into a
complete loan "servicing file." Review completed "servicing file"
to determine servicing practices vs client or agency servicing
requirements. Draft and complete initial response(s) to external or
internal QC/Audit findings. Work closely with default management to
analyze business process and identify business control points.
Utilize Fiserv and Nautilus technology to obtain information.
Utilize Microsoft tools such as Excel and Visio for data analysis,
reporting, and process flows. Perform data analysis to ensure
accuracy before delivery to internal customers. Develop ad-hoc or
operational reports to meet ongoing business requirements.
Implement user access controls and data security measures where
appropriate. Utilize Microsoft tools such as Excel and Visio for
data analysis, reporting, and process flows. Create and maintain
documentation of processes, reports, applications, and procedures
as per department policy. Perform other duties as assigned.
Knowledge of mortgage industry terminology Knowledge of prominent
loss mitigation programs and default timelines Proficient in MS
Office with advanced skills in Excel and Visio Strong analytical,
problem solving, collaboration and technical skills Strong time
management skills. EDUCATION, EXPERIENCE AND/OR LICENSES:
Bachelor's Degree or equivalent job experience preferred. EEO/AAP
Employer High school diploma required Three (3) or more years'
experience in business intelligence, reports development, data
analysis, mortgage loss mitigation, or default. FOUNDED IN 2003,
Carrington has evolved from a mortgage credit asset manager into a
vertically-integrated real estate and mortgage company with four
business divisions: Asset Management, Mortgage Servicing and
Origination, Property Logistics and Management and Real Estate
Services. TOGETHER, the Carrington Family of Companies has the
ability to direct a range of activities across the life cycle of
single family residential assets. TODAY, Carrington seeks to
deliver to investors and consumers a comprehensive set of products
and investment opportunities in the single-family residential
markets with the ability to execute immediately.As a result of our
continuing growth and success, Carrington Mortgage Services is
seeking a QA Document Analyst for our office in Westfield, IN!
Keywords: Carrington Mortgage Services, LLC, Anaheim , Analyst, LS Quality Assurance, Professions , Anaheim, California
Didn't find what you're looking for? Search again!