Automotive Service Dispatcher
Company: Mercedes-Benz of Anaheim
Location: Anaheim
Posted on: June 15, 2022
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Job Description:
Job DescriptionJob Description:
Automotive Dealer Service Dispatcher The Dispatcher position is
responsible for planning, organizing, and controlling the flow of
service work through the Service Department per the dealership and
manufacturer standards. ESSENTIAL DUTIES · Implements and maintains
an effective dispatch schedule to facilitate maximum productivity
in accordance with dealership policy and the technician skill level
required · Prioritizes and controls all comebacks to ensure proper
and prompt attention and ensures the necessary employees are
informed · Reviews repair orders turned in by technicians to ensure
assigned work has been performed and the repair order has been
completed properly · Conducts periodic checks of the service shop
of work in progress for status updates · Maintains constant
communication with the ASM's on shop workload, availability and
vehicle status · Provides accurate estimates of time of completion
for repair orders written · Maintains an organized and up-to-date
repair log · Performs other administrative duties, as needed ·
Assists in all other areas of the Service Department · Achieves the
production objectives set by management · Maintains a professional
appearance at all times · Maintains high ethical standards in all
actions
Job Requirement: QUALIFICATIONS To perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. Individual should possess: · A high school diploma
or equivalent · Knowledge of automotive machines and tools,
including their designs, uses, repair, and maintenance; federal,
state, and local regulations such as those governing the disposal
of hazardous waste; and mathematical principles (adding,
subtracting, dividing, multiplying, and percentages) and
application · Ability to operate manual transmission vehicles;
determining causes of operating errors and deciding what to do
about it; coordinate activities with other employees; use good
judgment in challenging situations; read and interpret documents
such as safety rules, operating and maintenance instructions, and
procedure manuals; work well with the public; read and comprehend
instructions and information in the English language; and use
standard office equipment · At least two years' experience in the
automotive industry · Must have a valid driver's license and have
and maintain an acceptable, safe driving record Its Time To Make
The Most Important Move Of Your Career! When you join our
organization, you'll enjoy comprehensive training, competitive
compensation, and unparalleled benefits. Simply put, you'll
experience the best that a career in the automotive industry has to
offer. The above statements are intended to describe the general
nature and level of the work being performed by people assigned to
this work. This is not an exhaustive list of all duties and
responsibilities. We reserve the right to amend and change
responsibilities to meet business and organizational needs as
necessary. We are an Equal Opportunity Employer and a drug free
workplace. We Would Really Like To Hear From You! Apply By Clicking
The 'Apply Now' Button
Keywords: Mercedes-Benz of Anaheim, Anaheim , Automotive Service Dispatcher, Professions , Anaheim, California
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