Customer Experience Operations Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 9, 2025
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Job Description:
A company is looking for a CX Operations Specialist.
Key Responsibilities
Build and optimize customer experience reports and dashboards using
various analytics tools
Analyze key CX metrics to inform improvement strategies and present
findings to stakeholders
Collaborate with cross-functional teams to align data insights with
customer journey improvements
Required Qualifications
5+ years of experience in data analysis, preferably in customer
experience or SaaS environments
Strong proficiency in SQL, Python, Power BI, Salesforce reporting,
and ETL workflows
Bachelor's degree in Data Analytics, Business, Statistics,
Mathematics, or a related field
Experience with data transformation and structuring
Preference for experience in Agentic AI workflows
Keywords: VirtualVocations, Anaheim , Customer Experience Operations Analyst, Professions , Vista, California
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