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Order Entry Specialist/ Sales Support

Company: Le grand marketing
Location: Anaheim
Posted on: May 13, 2022

Job Description:

Job descriptionWe are an established food broker based in Southern California and are looking to fill an open order processing, sales support and various office tasks position. The right candidate must be reliable and responsible and meet the following:We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. Skills required include being detail-oriented, a high school diploma or GED certificate, and the ability to type. The ability to prioritize is critical, as are excellent customer service and communication skills, in-person, through email, and over the phone. You should be very organized and be comfortable using computers and learning new software programs. On-the-job training is provided to learn our software program. Exceptional multitasking skills are a must.Responsibilities

  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Liaise with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skillsJob Type: Full-timePay: $35,000.00 - $50,000.00 per yearCOVID-19 considerations:We strongly encourage our team members to be vaccinated and require masks for those who are not.Edit jobOpen
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Keywords: Le grand marketing, Anaheim , Order Entry Specialist/ Sales Support, Sales , Anaheim, California

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