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Sales Support Representative

Company: Aston Carter
Location: Anaheim
Posted on: September 20, 2022

Job Description:

HIRING NOW! The main focuses are, but not limited to, Service Support, Equipment/Part order entry, and all areas of customer service support. It is expected that the job responsibilities will evolve, change, and expand as the business grows. This individual will act as the main point of contact for clients and customers regarding any service needed for equipment, installation help, order entry or general customer service inquiries.Essential Job Duties:

  • Respond to regional sales managers, reps, dealers, consultants and customers on service inquiries and requests
  • Arrange service for customers, following up to make sure work is completed to customers satisfaction, service work order review, and payment of service invoices
  • Receive, review, input and confirm incoming part orders
  • Assist in managing all documentation required for part orders and shipments
  • Interpret and study sketches, descriptions, drawings, notes, pictures, and other documents to define project and requirement
  • Assist in coordination of national, local tradeshows, and other promotional events as needed
  • Assist in coordinating product training sessions with rep groups, consultants, and dealers. Provide travel arrangements, marketing materials and other supportAdditional Skills & Qualifications:
    • 2+ years of experience in customer service in related field (dispatching, sales support, service support, maintenance coordination, etc.)
    • Proficiency in standard office software: MS Word, MS Excel, and MS Power Point
    • Excellent verbal and written communication skills.

      About Aston Carter:
      Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
      At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
      Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
      If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Anaheim , Sales Support Representative, Sales , Anaheim, California

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