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Customer Service Representative

Company: Bosphorus Imports
Location: Anaheim
Posted on: November 24, 2022

Job Description:

*Customer Service Representative*

*About the Job*:

The CSR will serve as the point of contact between the customers and our warehouse. They will have outstanding customer service skills. They must be able to multi-task and keep up with their work to be done. Reports to the Office Manager.

*DUTIES*

* Greets people in person or over the phone in a friendly, professional approach
* Answers customer service calls
* Checks emails and fax throughout the day
* Inputs new purchase orders and process returns
* Invoices customers and collect payments when needed
* Informs customers of order status and changes when needed
* Sets up shipments via Freight trucks and UPS
* Interacts with sales and warehouse personnel to ensure customers' needs are met.
* Refills coffee throughout the day and prepares the coffee machine for the next day

*REQUIREMENTS*

* Has working knowledge of Microsoft Office
* Has great communications skills
* Completes daily tasks in a timely manner with little supervision
* Maintains a clean, organized workspace
* Must be dependable and honor their work ethic
* Follows office procedures

NO calls please from job candidates or recruiters.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:
* 401(k)
* Health insurance
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Anaheim, CA 92806: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Bosphorus Imports, Anaheim , Customer Service Representative, Sales , Anaheim, California

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