Call center agent

Company: Randstad
Location: Anaheim
Posted on: May 26, 2023

Job Description:

Access to convenient, culturally-sensitive care is essential, but it takes so much more to help our communities grow healthy - including equitable access to schools, good jobs, healthy foods, essential services, and elected officials who reflect and respect the people they serve. It takes a community - that's why we're committed to educating, engaging, and mobilizing our members, our staff, our partners, and our leaders. If interested, APPLY NOW!

salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: High` School

Responsibilities

Responsibilities:

• Answer all incoming calls and properly dispose of calls via appropriate transfer, message taking,
  or follow-up and return call.
• Confirm patient appointments 24-48 hours in advance.
• Screening and transferring of phone calls, answering patient questions, appointment confirmations, and patient registration. What you will have:
  
  
  • Education: High-School Diploma or equivalent required
  • Customer Service and Call Center Background
  • Effective listening and Communication Skills What you will get:
    
    
    • State-of-the-art training
    • Competitive market pay
    • Flexible Schedule
    • Opportunity to join a growing organization
      
      Skills
    • customer service
      Qualifications
    • Years of experience: 1 year
    • Experience level: Entry Level
      Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
      
      Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
      
      At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
      
      Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      
      Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      
      We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
      
      For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Keywords: Randstad, Anaheim , Call center agent, Sales , Anaheim, California